Crash Champions
Crash Champions
Crash Champions is a national automotive collision repair company serving drivers through a network of repair locations. Its services include aluminum repair, hail damage restoration, dent removal, auto glass replacement, vehicle painting, and other collision-related work. The company combines repair expertise with customer-focused service, offering free estimates and a lifetime repair warranty. Crash Champions also invests in training to help develop the next generation of professionals in the collision repair industry.

Customer Service Representative - Clarkston, MI

Crash Champions is hiring an onsite Customer Service Representative in Clarkston, Michigan. The role combines front-desk customer service, communications, administrative support, and basic accounting duties.

Description

  • Welcome customers and prospective customers with prompt, professional assistance
  • Keep the customer-facing workspace clean and presentable
  • Handle phone calls, walk-in visitors, and written communications, routing each matter to the correct person or department
  • Support General Managers and Service Advisors with clerical and administrative tasks
  • Process receivables and payables, enter data into accounting systems, manage spreadsheets, and reconcile month-end statements
  • Complete other related responsibilities as assigned

Requirements

  • Strong interpersonal abilities and customer service skills
  • Sound analytical judgment and problem-solving ability
  • Effective multitasking and organizational skills
  • Capacity to manage a high volume of daily calls and emails
  • Patience, attentiveness, and careful follow-through

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Group life insurance
  • Disability insurance
  • 401(k) retirement plan with company match
  • Employee referral bonus through the Cash From Crash program
  • Five paid holidays

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