Rentokil Initial
Rentokil Initial
Rentokil Initial provides pest control, hygiene, and wellbeing services designed to help protect people, workplaces, and the environment. Founded in 1925, the company operates internationally and combines operational expertise with innovation across its service areas. Its broad business spans hygiene, healthcare-related services, and management, offering opportunities for people interested in supporting essential services at a global company.

Credit Controller (Six-Month FTC) – Dudley Hybrid

Manage customer debt, collections, and ledger accounts for Rentokil Initial. This hybrid six-month fixed-term contract is based in Dudley.

Description

  • Drive debt recovery and reduce debtor days against company targets
  • Manage customer accounts and collect outstanding balances
  • Own an assigned section of the ledger
  • Meet agreed collection targets
  • Produce reports on account performance
  • Control and monitor daily debt activity
  • Review cash allocations and recommend corrective action on assigned accounts when required
  • Escalate significant issues to the Team Leader or Credit Manager
  • Deliver a high standard of customer service
  • Resolve business queries within agreed timeframes
  • Complete ad hoc administrative tasks

Requirements

  • At least two years of experience in a collections environment
  • An ICM qualification is desirable
  • Capability to initiate and support continuous improvement
  • Ability to work within strict deadlines
  • Strong attention to accuracy
  • Advanced IT proficiency, including Microsoft Office and PivotTables
  • Knowledge of audit controls
  • Excellent written and verbal communication
  • Strong organisational skills
  • Willingness to complete a DBS check if required for the role

Benefits

  • Access to available bonus schemes
  • Employee discount scheme
  • Career development opportunities
  • Relocation support of up to £5,000 for moves from more than two hours away
  • Training and development
  • Regular bonus opportunities
  • Performance-linked salary grading system
  • Option to join a private healthcare scheme
  • Company pension scheme
  • RI Rewards discounts and cashback at more than 3,000 retailers
  • Leads commission scheme
  • Employee Assistance Programme with free 24/7 support for employees, family, and friends
  • An additional five days of annual leave after five years of service
  • Refer a Friend scheme offering up to £1,000
  • Hybrid schedule with two days in the office and three days working from home

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