Thomson Reuters
Thomson Reuters
Thomson Reuters develops trusted content, data, and technology for professionals working in legal services, tax and accounting, international trade, risk management, insurance, consulting, and global news. Its portfolio includes legal research platforms, tax and accounting software, compliance and regulatory tools, and Reuters media services. By combining specialist expertise with investments in generative AI, Thomson Reuters helps law firms, corporations, tax professionals, and media organizations manage complex information, streamline workflows, and make better-informed decisions.

Content Specialist, Public Records and Dockets | Thomson Reuters (Hybrid Manila)

Manage Public Records and Dockets content products for Thomson Reuters in a full-time hybrid Manila role. Troubleshoot XML, UNIX, scripting, publishing systems, and data workflows while supporting rotational coverage.

Description

  • Manage and deliver high-quality content products from start to finish
  • Maintain the integrity and completeness of work products and databases across assigned workflows
  • Develop expertise in team and adjacent operational workflows
  • Contribute to tactical and strategic business initiatives
  • Support standardization, cost reduction, and process efficiency efforts using Lean Six Sigma or similar methods
  • Independently resolve complex content conversion, workflow, system, and data-integrity issues
  • Contribute to system enhancement projects, testing, and new process implementations
  • Operate and troubleshoot GCS, Alloy, LTC, Unix/Linux Novus, People Warehouse, and Company Warehouse applications
  • Support the 18/5 team coverage model through rotating shifts and work schedules

Requirements

  • Bring strong technical knowledge of Content Operations publishing systems, especially Public Records and Dockets applications
  • Demonstrate excellent verbal and written communication skills
  • Work effectively in a fast-paced environment with changing priorities and requirements
  • Apply strong technical proficiency in UNIX and scripting
  • Have familiarity with SharePoint, JIRA, and content publishing platforms
  • Use strong problem-solving and troubleshooting skills to resolve complex data and system issues
  • Remain available for rotational shifts, including nights, to support 18/5 coverage
  • Preferred: Experience with Windows and UNIX operating systems
  • Preferred: Knowledge of C, C++, C#, and .NET programming
  • Preferred: Experience with Oracle, MS SQL, and MS Access databases
  • Preferred: Knowledge of XML and HTML web technologies
  • Preferred: Familiarity with mainframe systems, Power Automate, Smartsheet, JIRA, and Power BI
  • Understand global workflows and process improvement methodologies; Lean Six Sigma certification is preferred.
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Benefits

  • Hybrid working arrangement requiring two to three office days per week, depending on the role
  • Option to work from anywhere for up to eight weeks each year
  • Flexible vacation allowance
  • Two company-wide Mental Health Days off
  • Access to the Headspace app
  • Retirement savings support
  • Tuition reimbursement
  • Employee incentive programs
  • Resources supporting mental, physical, and financial wellbeing
  • Two paid volunteer days off each year
  • Opportunities to join pro-bono consulting projects and ESG initiatives
  • Flexible work arrangements
  • Career development, ongoing learning, skills development, and Grow My Way programming

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