MSD
MSD

MSD is a global biopharmaceutical company advancing medicines and vaccines for major health challenges, including cancer, infectious diseases, cardiovascular and metabolic conditions, and prevention-focused care. Known as Merck & Co., Inc. in the United States, Canada, and Puerto Rico, MSD combines scientific research with development and commercial expertise to bring healthcare solutions to people and animals.

Its work spans Human Health, Animal Health, and Research & Development, creating opportunities for professionals across scientific, clinical, commercial, operational, and corporate teams. With activities in regions around the world, MSD’s careers reflect its focus on research, collaboration, inclusion, and responsible progress in global health.

Content Enablement Product Manager - MSD, Prague (Hybrid)

Lead global content management and AI platforms for MSD’s Animal Health business. Enable compliant campaign planning, localization, approvals, and omnichannel activation.

Description

  • Own the global product vision and roadmap for content management, commercial content platforms, and AI-enabled content solutions
  • Shape and maintain a multi-year content ecosystem strategy for Animal Health
  • Optimize the complete content lifecycle from campaign planning and creation through review, approval, localization, and omnichannel activation
  • Track industry developments in content management, modular content, AI/ML, and campaign management
  • Act as the primary IT product partner for global and regional Commercial, Regulatory, Legal, and Compliance stakeholders
  • Convert business strategies and campaign goals into product requirements, user stories, and measurable success criteria
  • Lead prioritization and governance while balancing global standards with regional and local requirements
  • Guide business leaders on platforms and AI capabilities that support campaign planning, content performance, and launch execution
  • Direct the full product lifecycle, from ideation and requirements through design, configuration, testing, deployment, and ongoing improvement
  • Own backlogs and release plans for content management and AI content products
  • Partner with IT delivery teams, architects, vendors, and integrators to deliver scalable, secure, and compliant solutions
  • Lead change management, training, and user adoption initiatives
  • Define and monitor KPIs covering content quality, cycle time, review efficiency, reuse, and adherence to standards
  • Assess and deploy AI tools for content creation, modular content, translation, and localization
  • Improve capabilities for campaign planning, content briefing, orchestration, and performance measurement
  • Maintain integrations with campaign management, CRM, and omnichannel engagement platforms
  • Support launch readiness through prepared content, efficient reviews, and clear content-status visibility
  • Work with analytics teams to use content and campaign data for ongoing improvement
  • Own vendor relationships and SLA and roadmap commitments
  • Support budgeting, forecasting, cost optimization, build-versus-buy assessments, RFPs, and vendor evaluations

Requirements

  • Bachelor’s degree in information technology, computer science, business, marketing, or a related field, or equivalent experience
  • Five to ten years of IT experience, including substantial work supporting or managing content management or campaign management solutions in a commercial setting
  • Professional experience as a Product Manager, Product Owner, or similar leader of enterprise platforms or solutions
  • Practical experience with commercial content management platforms such as Veeva Promomats, Adobe Workfront, or comparable regulated content and approval systems
  • Strong knowledge of the full content lifecycle, including planning, creation, review, approval, localization, and activation
  • Experience within or alongside Commercial, Marketing, or Sales teams, preferably in a regulated sector such as animal health, pharmaceuticals, life sciences, or healthcare
  • Record of leading cross-functional and cross-regional initiatives in a global matrix organization
  • Excellent communication, stakeholder management, and influencing abilities, including the ability to connect technical capabilities with business value
  • Strong analytical and problem-solving capabilities, including experience establishing and monitoring product KPIs
  • Experience with Agile practices and tools such as Jira or Azure DevOps for backlog and release management
  • Required skills include commercial marketing, content creation management, digital content management systems, ecommerce campaign management, product management, stakeholder management, and web content management
  • Visa sponsorship is available
  • A valid driving license is not required

Benefits

  • Employer contributions toward pension and Canadian Medical health coverage
  • Internal rewards program and employee referral program
  • Five weeks of annual leave
  • Five paid sick days
  • Fifteen days of certified sick leave each year paid above statutory requirements
  • Forty paid hours per year for volunteering
  • Twelve weeks of parental contribution
  • Tax-free cafeteria benefits selected from options such as meal vouchers, sport, culture, health, and travel
  • Multisport card
  • Discount programs with Vodafone, Raiffeisen Bank, and Foodora
  • Current laptop and iPhone
  • Garage parking
  • On-site showers
  • Refreshments
  • Competitive salary
  • Incentive pay
  • Visa sponsorship
  • Hybrid work arrangement

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