AAA is a federation of affiliated automobile clubs serving members through automotive, travel, insurance, and logistics-related services. Its offerings include emergency roadside assistance, travel planning resources, maps and guides, and member discounts available across the United States and internationally. Individual clubs operate within their own geographic areas while following shared AAA standards, creating a local service network with broader support for members traveling domestically or abroad.
Commercial Casualty Claims Specialist Remote United States
Manage low- to moderate-complexity casualty claims for Mobilitas, including liability, coverage, injury, subrogation, and negotiations. This remote role supports claims operations across the United States.
United States
Alabama
Arizona
California
Colorado
Connecticut
Florida
Idaho
Illinois
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin$62,460 – $83,400 / year
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredClaims SpecialistDescription
- Handle all aspects of low- to moderate-complexity first- and third-party injury claims across personal and commercial lines
- Drive claims to appropriate, timely resolutions with limited supervision
- Assess liability injury claims, including coverage, liability, and damages
- Process Medical Payments, PIP, Uninsured Motorist, Underinsured Motorist, and ADB claims
- Support first-notice-of-loss calls and join the department phone queue when needed
- Determine coverage and perform complex claim investigations
- Guide customers on suitable actions related to coverage matters
- Determine liability using documented evidence
- Review possible subrogation opportunities and issue initial notices
- Create negotiation approaches for insureds, claimants, and their representatives
- Present relevant case details to supervisors, managers, and committees
- Contribute to employee resource groups and volunteer activities
- Travel when required for divisional, team, or other in-person meetings
- Support business priorities by contributing additional time and assisting other teams
Requirements
- At least two years of casualty claims experience, or two years of claims experience including at least one year handling commercial claims
- High school diploma or GED, or at least three years in a casualty claims role within the property and casualty insurance industry
- Obtain and/or maintain multiple state-specific adjuster licenses within the first 90 days of employment or transfer
- Previous experience handling commercial insurance policies
- A bachelor's degree in business, insurance, or a related field is preferred
- Able to work any shift during operating hours from 5:30 a.m. to 7 p.m. in your time zone, including evenings and weekends
- Able to complete training and perform effectively in a remote environment
- Strong interpersonal skills and computer navigation proficiency
- Able to manage multiple tasks concurrently
- Excellent communication skills when working with people from diverse backgrounds
- Authorized to work indefinitely in the United States
- Mobilitas does not sponsor visas, and applicants must not require immigration support
Benefits
- Eligibility for an annual bonus in most roles
- 401(k) plan with company matching
- Career advancement guidance from leaders and mentors
- Professional development opportunities
- Flexible remote-first work environment
- Option to work from multiple locations, including Mobilitas offices
- Inclusive and welcoming workplace culture
- Reasonable accommodations for qualified applicants and employees with disabilities or other limitations