CenterWell Senior Primary Care
CenterWell Senior Primary Care
1,001 – 5,000 Employees
HealthcareHealthcare Insurance
CenterWell Senior Primary Care is a healthcare provider serving older adults through personalized primary care designed around their physical, social, and emotional well-being. Its broader care offering includes home health services and pharmacy support, connecting primary care with complementary services for seniors. As a Humana brand, CenterWell brings together teams focused on senior healthcare and offers career opportunities within a workplace that emphasizes respect, inclusion, stability, and professional growth.

Clinical Operations Strategy Lead – Remote, United States

Lead clinical operations strategy for CenterWell’s senior-focused primary care organization. Assess strategic opportunities, develop business cases, and align leaders across Humana’s healthcare services operations.

Description

  • Shape strategic direction with Primary Care Organization and CenterWell leaders, converting strategy into measurable business outcomes
  • Address complex business challenges and assess strategic opportunities
  • Conduct structured, hypothesis-led analyses using financial models, qualitative findings, and market research
  • Turn complex information into executive presentations and recommendations for leadership and Board decisions
  • Assess opportunity feasibility, risks, and implementation requirements
  • Manage high-priority workstreams, including plans, dependencies, milestones, stakeholder alignment, and risks
  • Coordinate cross-functional participation through working sessions and stakeholder alignment activities
  • Create business cases, value assessments, KPI frameworks, and leadership updates
  • Report to the Associate Vice President of PCO Strategy
  • Help coordinate execution across the Primary Care Organization

Requirements

  • Bachelor’s degree in business, finance, economics, healthcare administration, or a related discipline
  • At least 3 years with a management consulting firm or 4+ years in a strategic role applying core consulting skills, with progressively increasing responsibility
  • Experience defining and resolving complex business problems through quantitative and qualitative analysis
  • Experience building financial models, interpreting operational and financial data, and preparing business cases
  • Experience converting strategy into actionable plans and advancing cross-functional execution through influence and stakeholder management
  • Experience producing polished executive presentations and deliverables that explain complex ideas clearly
  • Ability to work Eastern Time hours
  • Previous healthcare experience, preferably in healthcare services or care delivery
  • Experience operating in a highly matrixed organization with multiple business units
  • Initiative, adaptability, and the ability to manage competing priorities in a dynamic setting
  • Strong communication, interpersonal, and collaboration skills
  • Commitment to improving patient experiences and outcomes
  • Home internet providing at least 25 Mbps download and 10 Mbps upload speeds
  • Dedicated workspace with no ongoing interruptions to safeguard member PHI and HIPAA information

Benefits

  • Bonus incentive opportunity tied to company and/or individual performance
  • Medical, dental, and vision coverage
  • 401(k) retirement savings plan
  • Paid time off
  • Company and personal holidays
  • Paid parental and caregiver leave
  • Short- and long-term disability coverage
  • Life insurance
  • Whole-person wellness benefits
  • Remote work arrangement
  • Potential hybrid work option in the Washington, DC metropolitan area
  • Dedicated home workspace and internet requirements for remote employees

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