Trinny London is a beauty and retail company founded in 2017, creating skincare, makeup, and skincare-makeup hybrid products for different skin types and beauty routines. Its personalized approach includes Match2Me, a shade-matching service based on a customer’s skin, hair, and eye color, alongside in-store appointments and treatments such as the Miniprotein™ Eye Treatment. The company also shares beauty guidance and inspiration through its T-Zone blog, while offering international shipping for customers worldwide.
Chief Innovation Officer, Skincare NPD — London Hybrid
Lead Trinny London’s skincare innovation strategy and new product development pipeline. Oversee formulation, regulatory compliance, technical teams, and commercial product launches.
Description
- Lead the NPD and Innovation team
- Direct the conception and development of new products
- Partner closely with Founder Trinny Woodall and the wider business
- Set Trinny London’s innovation vision and future product direction
- Convert breakthrough science, emerging technologies, customer insight, and ambitious ideas into industry-leading products
- Own the complete NPD and Innovation process from ideation through formulation, clinical validation, development, and launch
- Create a technically advanced and commercially strong innovation pipeline
- Source breakthrough ingredients, technologies, formats, delivery systems, formulation methods, clinical science, and emerging skin-health opportunities
- Monitor scientific research, technology, consumer behaviour, ingredient innovation, and competitor activity
- Turn complex scientific and technical developments into clear brand opportunities
- Manage product lifecycles from initial inspiration through formulation, manufacturing, and commercial launch
- Set technical direction for formulation, texture engineering, and sensory performance
- Establish testing protocols for claims, stability, and safety assessments
- Set regulatory strategies and oversee technical documentation, safety assessments, and registrations
- Develop an external innovation network of formulators, manufacturers, ingredient innovators, laboratories, and technical partners
- Manage NPD budgets and COGS
- Lead, develop, and motivate the NPD team
- Work cross-functionally with Marketing, Commercial, Operations, and the Leadership Team
- Strengthen the wider business’s technical capability and guide key product decisions
Requirements
- Demonstrated senior leadership experience in beauty-sector NPD
- Extensive experience creating skincare products, engineering formulas, or advancing cosmetics within the beauty and wellness industry
- Specialist expertise in skincare formulation
- Track record of leading high-performing Product and Formulation teams
- A Master’s degree or PhD in Chemistry, Chemical Engineering, Cosmetic Science, Biology, or a related scientific or technical discipline is strongly preferred
- Commercially minded and customer-focused innovator who can deliver ideas within deadlines and budget margins
- Record of developing and successfully launching award-winning or commercially disruptive skincare products from concept to market
- Strong understanding of global cosmetic regulations, labelling requirements, safety protocols, and claims-testing methods
- Confident, influential communicator able to engage stakeholders at every level, including the Founder and C-suite
- Comfort working in a fast-moving, agile environment while maintaining detail, organisation, and executional discipline
- Based in London; international candidates are welcome, with relocation support and visa sponsorship available for the right candidate
Benefits
- Hybrid and flexible working with core hours
- 25 days of annual leave
- Wellbeing days throughout the year
- Early-finish Fridays
- Summer Fridays
- Trinny London starter stack and company swag
- £500 annual product allowance
- Company discount for you, your friends, and your family
- Vitality health scheme, EAP, and Medicash with dental, optical, and audiological care
- Annual budget for personal training and development
- Enhanced family-friendly packages for birthing and non-birthing parents
- Pension scheme
- Workplace nursery scheme
- Cycle-to-work scheme
- Office socials plus summer and festive celebrations
- Rewards and Recognition Scheme offering gifts, vouchers, and additional annual leave