TELUS
TELUS
TELUS is a Canadian telecommunications company serving consumers and organizations with mobile connectivity, internet, and television services. Its offerings include PureFibre internet, Optik TV, mobile plans and devices, smart home security, and digital healthcare solutions such as virtual care. Alongside its telecommunications operations, TELUS has activities in healthcare and insurance, and supports community initiatives through the TELUS Friendly Future Foundation.

Business Analyst – Pension Benefits Calculations

Configure TELUS Health’s internal pension calculation software for client retirement plans. Analyze plan rules, define requirements, support testing and implementation, and assist users across North America after launch.

Description

  • Analyze client pension plan provisions in detail
  • Coordinate calculation requirements between clients and project teams
  • Configure internal software to reflect each client’s pension plan features
  • Prepare specifications for client-requested software enhancements
  • Verify integration between internal and client-implemented software systems
  • Help develop testing strategies for configurations and software enhancements
  • Review test scenarios against plan-specific criteria
  • Assist the quality assurance team
  • Recommend improvements to the internal software
  • Provide post-implementation user support for effective software administration

Requirements

  • Demonstrated strength in technology, communication, and problem-solving
  • Ability to explain issues clearly, manage resolution, and guide stakeholders toward an outcome
  • Capacity to prioritize work and resolve issues independently or collaboratively
  • English proficiency may be needed for regular communication with English-speaking internal or external contacts and for using English-language applications or software
  • Government of Canada personnel security screening may be required for positions involving data-center work or access to detailed technology information

Benefits

  • Workplace culture focused on inclusion and diversity
  • Commitment to equitable employment practices
  • Recruitment-process accommodations available for applicants with disabilities when required

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