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Relay
Relay
51 – 200 Employees
H1B Visa SponsorConsultingFintechLogistics
Relay is a fintech company focused on business banking for small businesses. Its platform provides checking and savings accounts, Visa debit and credit cards, and cash-flow tools through a banking partnership with Thread Bank. Relay also supports receipt management, accounts payable, expense tracking, income categorization, automated savings, and integrations with QuickBooks Online and Xero. The product is designed for business owners, accountants, and bookkeepers who want greater control over company finances, including workflows aligned with the Profit First method. Relay operates in the fintech sector alongside applications in consulting and logistics.
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Brand Designer (Toronto Hybrid)

Create distinctive, consistent brand experiences for Relay’s digital banking platform. Lead visual storytelling across campaigns, marketing channels, brand systems, and design projects.

CACanada
$108,000 – $132,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredBrand Designer

Description

  • Lead brand design projects from initial brief through final delivery across paid media, web, lifecycle, social, campaigns, events, and sales enablement
  • Turn marketing strategy, customer insights, and business context into compelling concepts and visual narratives
  • Use Relay’s visual identity consistently while helping evolve the brand through thoughtful creative contributions
  • Coordinate small-to-medium projects by defining scope, aligning stakeholders, tracking timelines and versions, communicating blockers, and responding to shifting priorities
  • Partner with Copy, Brand, Growth, Product Marketing, Social, and other teams across the organization
  • Present creative work and clearly articulate design decisions
  • Incorporate feedback through focused design iterations
  • Create and maintain templates, libraries, documentation, and reusable design resources
  • Use performance data, stakeholder input, and customer context to align design choices with marketing and business objectives
  • Build depth in a design specialty and share knowledge with teammates
  • Explore emerging tools, including AI, to strengthen concept development and execution while upholding brand standards

Requirements

  • Bring 3–5 years of experience in brand, visual, graphic, or marketing design from an in-house or agency environment, or equivalent hands-on experience demonstrated through a portfolio
  • Show a portfolio with strong fundamentals, considered concepts, and cohesive execution across multi-asset campaigns or multiple channels
  • Demonstrate a strong command of typography, layout, composition, colour, visual storytelling, and brand consistency
  • Clearly explain your contributions to individual projects and the reasoning behind your design decisions
  • Understand how design serves an audience, supports marketing objectives, and contributes to wider business goals
  • Independently manage small-to-medium projects and multiple concurrent workstreams
  • Communicate clearly about scope, timelines, feedback, and risks
  • Work effectively across disciplines and contribute constructively to brainstorms and critiques
  • Interpret complex or abstract feedback and translate it into stronger work
  • Be proficient in Figma, Adobe Creative Suite, and Canva
  • Be legally authorized to work in Canada
  • Be able to work from the Toronto office three days per week on Tuesdays, Wednesdays, and Thursdays
  • Complete a successful background check and employment verification through Certn as required for an offer
  • Bonus: experience with B2B, SaaS, fintech, financial services, or fast-moving startup brands
  • Bonus: expertise in motion, illustration, web, lifecycle, social, paid media, presentation design, or another relevant specialty
  • Bonus: experience developing templates, libraries, or documented design systems
  • Bonus: experience working with freelancers, agencies, developers, or production partners
  • Bonus: experience overseeing project budgets or external resources

Benefits

  • Compensation progression is linked to impact and can occur outside the annual review cycle
  • Accommodation support is available throughout the hiring process
  • Professional development support may be available for candidates growing into the complete scope of the role
  • Interviews take place through a combination of in-person and virtual meetings

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