Director of Manufacturing Operations
Hillenbrand
Lead production and supply chain operations at SHICK ESTEVE, a maker of custom food-processing equipment. Drive Lean Manufacturing and improve industrial performance.
Open
5,001 – 10,000 Employees
InsuranceAuto-Owners Insurance is an insurance company offering coverage for automobiles, homes, life, and businesses. Its model combines digital account tools—such as online payments, claims tracking, and road trouble services—with support from independent agents who provide local guidance. Founded in 1916, the company emphasizes financial strength, claims service, customer support, and community involvement through financial contributions and volunteer work.
Bodily Injury Claims Specialist - Hybrid
Handle complex bodily injury claims for Auto-Owners Insurance through investigation, coverage analysis, liability assessment, settlement negotiation, and litigation support.
Description
- Gather facts, confirm coverage, assess losses, analyze liability, issue payments, and adjust claims accurately.
- Review policies, endorsements, and forms to determine applicable coverage.
- Apply claims procedures while participating in negotiations and settlements.
- Provide responsive service to agents, policyholders, and other involved parties.
- Develop alternative service approaches when circumstances require them.
- Meet with claimants and other involved individuals, including outside the office.
- Investigate claims by phone, email, mail, and on-site visits.
- Manage complex and unusual exposure claims through field investigations, mediations, settlement conferences, and trials.
- Protect confidential information in accordance with company standards and applicable laws, regulations, and rules.
- Support the assessment and selection of external legal counsel.
- Maintain punctual attendance according to the assigned schedule at a company-approved work location.
Requirements
- At least three years of experience in insurance claims.
- Ability to organize and conduct complex investigations, synthesize information, and reach logical, timely decisions.
- Ability to understand, interpret, and clearly communicate policy language.
- Ability to explain appropriate claims-handling techniques and issues to others involved in the claims process.
- Maintain any adjuster licenses required by the employment jurisdiction within the timeframe established by the company or applicable statute.
- Must be authorized to work in the United States without current or future sponsorship.
Benefits
- Competitive base salary.
- 401(k) matching.
- Fully funded pension plan after vesting.
- Bonus programs.
- Paid time off that includes holidays, vacation, personal days, and sick leave.
- Friendly work environment.
- Structured training program.
- Employee mentoring.
- Work-from-home flexibility after initial in-person training, as determined by the leadership team.
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