WM
WM
WM is a company operating across logistics, construction, and manufacturing. Its broad industry footprint makes the company relevant to professionals exploring opportunities connected to the movement of goods, construction activity, and manufacturing operations.

Accounts Receivable Analyst - Hybrid, Windsor

Manage customer collections and cash recovery for WM while partnering with order-to-cash teams and offshore support. This hybrid role focuses on improving cash flow, customer service, and financial results.

Description

  • Manage a customer portfolio and build effective collection strategies
  • Increase cash recovery by determining when to escalate collections, release or suspend services, make adjustments, and process write-offs
  • Negotiate practical resolutions with customers and internal stakeholders in challenging situations
  • Build relationships with customer accounts payable teams and senior finance leaders
  • Collaborate with Sales, Client Launch, and Billing across the order-to-cash process
  • Coordinate offshore team activities, including mentoring, guidance, and collection strategy
  • Apply Agile methods to improve processes
  • Contribute to a culture of continuous innovation
  • Train assigned offshore support personnel
  • Improve financial performance, customer service levels, revenue, and cash flow while reducing bad-debt write-offs

Requirements

  • An accredited bachelor's degree, or an accredited high school diploma or GED plus four years of relevant work experience
  • At least two years of reconciliation experience
  • Oracle systems knowledge and experience preferred
  • B2B credit and collections experience preferred
  • Business negotiation experience and ability preferred
  • A REAL ID or TSA-approved alternative is required or must be obtained if needed for air travel or access to federal property

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability coverage
  • Employee stock purchase plan
  • 401(k) with company matching
  • Paid vacation
  • Paid holidays
  • Paid personal days
  • REAL ID or TSA-approved alternative may be obtained when required for business travel or access to federal property

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