Accounts Receivable Analyst - Hybrid, Windsor
Manage customer collections and cash recovery for WM while partnering with order-to-cash teams and offshore support. This hybrid role focuses on improving cash flow, customer service, and financial results.
Aprašymas
- Manage a customer portfolio and build effective collection strategies
- Increase cash recovery by determining when to escalate collections, release or suspend services, make adjustments, and process write-offs
- Negotiate practical resolutions with customers and internal stakeholders in challenging situations
- Build relationships with customer accounts payable teams and senior finance leaders
- Collaborate with Sales, Client Launch, and Billing across the order-to-cash process
- Coordinate offshore team activities, including mentoring, guidance, and collection strategy
- Apply Agile methods to improve processes
- Contribute to a culture of continuous innovation
- Train assigned offshore support personnel
- Improve financial performance, customer service levels, revenue, and cash flow while reducing bad-debt write-offs
Reikalavimai
- An accredited bachelor's degree, or an accredited high school diploma or GED plus four years of relevant work experience
- At least two years of reconciliation experience
- Oracle systems knowledge and experience preferred
- B2B credit and collections experience preferred
- Business negotiation experience and ability preferred
- A REAL ID or TSA-approved alternative is required or must be obtained if needed for air travel or access to federal property
Privalumai
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability coverage
- Employee stock purchase plan
- 401(k) with company matching
- Paid vacation
- Paid holidays
- Paid personal days
- REAL ID or TSA-approved alternative may be obtained when required for business travel or access to federal property
