
Business Insurance Client Services Manager
Marsh McLennanLead client service teams supporting Marsh McLennan Agency’s business insurance and benefits offerings. Coach staff, oversee workflows, and strengthen client-focused service delivery.


Lead client service teams supporting Marsh McLennan Agency’s business insurance and benefits offerings. Coach staff, oversee workflows, and strengthen client-focused service delivery.

Handle client intake, calls, consultations, and CRM records for US-based legal practices in estate planning, probate, partition, and personal injury.

Manage service needs for Higginbotham’s commercial insurance clients and producers remotely from Texas. Coordinate endorsements, audits, cancellations, billing matters, and policy updates.

Lead end-to-end research and design across connected tax and accounting software workflows. Partner with product and engineering teams to improve customer experiences through evidence-led design.

Coordinate customer calls, technician dispatch, and job tracking remotely for Rytech Restoration, supporting water damage, mold remediation, and property recovery work.

Design intuitive interfaces, game systems, and monetization flows for Vira Games’ mobile titles. Work with designers, artists, and developers to improve the player experience.

Design intuitive, data-rich cybersecurity products for an Israeli cyber defense company, taking features from discovery through implementation. Work across web and mobile experiences.

Design intuitive workflows, dashboards, and responsive interfaces for a B2B cybersecurity product. Partner with developers to bring features from concept through implementation for an Israeli cyber defense company.

Design intuitive interfaces for cybersecurity products at an Israeli cyber defense company. Lead features from problem definition through implementation across web and mobile.

Design cybersecurity product experiences for complex B2B workflows, taking features from problem discovery through implementation. Use Figma, design systems, and close developer collaboration to deliver clear, usable interfaces.