LCS Financial Services Corporation
LCS Financial Services Corporation
LCS Financial Services Corporation furnizează servicii de recuperare a datoriilor și de gestionare a creanțelor pentru instituții financiare, inclusiv cooperative de credit și creditori din Statele Unite. Activitatea sa acoperă recuperarea datoriilor aferente creditelor ipotecare, auto și pentru studenți, susținută de servicii de colectare, asistență în caz de faliment și trimiteri către specialiști juridici. Compania aplică strategii bazate pe tehnologie, adaptate portofoliilor clienților, valorificând peste 30 de ani de experiență în servicii financiare.

Third-Party Collections Specialist

Work remotely for LCS Financial Services Corporation, negotiating payment plans and settlements with borrowers. Manage collection accounts, use skip-tracing tools, and pursue recovery goals.

Descriere

  • Handle inbound and outbound calls to resolve delinquent accounts.
  • Arrange payment plans and settlements suited to each borrower’s financial circumstances.
  • Use skip-tracing tools and investigative methods to find borrowers and relevant assets.
  • Oversee assigned accounts and prioritize collection work to support recovery.
  • Pursue individual and team performance targets.
  • Keep account records accurate and complete.
  • Treat customers professionally and respectfully during challenging conversations.
  • Follow applicable collection laws and regulations, company policies, and regulatory requirements.
  • Stay in regular contact with managers and colleagues while working remotely.

Cerințe

  • At least two years of third-party debt collection experience.
  • Strong skills in negotiation, persuasion, and resolving conflicts.
  • Demonstrated ability to manage collection accounts and secure payment arrangements.
  • Clear verbal communication, attentive listening, and professional phone manner.
  • Well organized, with close attention to detail.
  • Able to work independently and contribute to team objectives.
  • Professional, dependable, accountable, and positive approach.
  • Working knowledge of relevant debt collection laws and regulations.
  • High school diploma or equivalent credential.
  • Able to maintain a professional, low-distraction home workspace for confidential customer calls.
  • Reliable internet access adequate for the role.
  • Able to remain available, responsive, and productive during scheduled hours.
  • Must live and work in a state approved by LCS.
  • Preferred: Background in high-volume collections.
  • Preferred: Familiarity with skip-tracing tools and collection management systems.
  • Preferred: Experience arranging settlements and payment plans.
  • Preferred: Bilingual English and Spanish communication skills.
  • Preferred: Track record of meeting or exceeding collection targets.

Beneficii

  • Commission offers additional earning potential based on performance.
  • Fully remote, work-from-home role.
  • Medical, dental, and vision coverage begins on the first day of the month after 30 days of employment.
  • Life insurance and disability coverage.
  • 401(k) retirement plan.
  • Paid holidays.
  • Discretionary time off, subject to company policy.
  • Collaborative team environment.
  • Monday to Friday schedule, with shifts scheduled between 7:00 a.m. and 6:00 p.m.

Locuri de muncă similare

LCS Financial Services Corporation

Remote Third-Party Collections Specialist

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Work remotely for LCS Financial Services negotiating payment plans and settlements on delinquent accounts. The role also covers skip tracing, portfolio management, compliance, and recovery targets.

Deschide
LCS Financial Services Corporation

Third-Party Collections Specialist

LCS Financial Services Corporation

Work remotely for LCS Financial Services Corporation, negotiating payment plans and settlements with borrowers. Manage account portfolios, locate borrowers, follow collection laws, and work toward recovery goals.

Deschide
LCS Financial Services Corporation

Remote Third-Party Collections Specialist

LCS Financial Services Corporation

Handle delinquent account portfolios remotely for LCS Financial Services Corporation, negotiating payment plans and settlements while locating borrowers and following collection regulations.

Deschide
LCS Financial Services Corporation

Third-Party Collections Specialist

LCS Financial Services Corporation

Work remotely for LCS Financial Services Corporation, negotiating payment plans and settlements with borrowers. Manage collection accounts, use skip-tracing methods, and follow applicable regulations.

Deschide
LCS Financial Services Corporation

Third-Party Collections Specialist

LCS Financial Services Corporation

Work remotely for LCS Financial Services Corporation, negotiating payments and settlements on delinquent accounts. Responsibilities include managing account portfolios, locating borrowers, and following collection regulations.

Deschide