Cloaked este o companie de confidențialitate și securitate pentru consumatori, care dezvoltă instrumente menite să ajute oamenii să își reducă expunerea la furtul de identitate, brokerii de date, spam și supravegherea online. Platforma sa SaaS combină eliminarea datelor personale de pe peste 1.000 de site-uri de căutare a persoanelor și de brokeraj de date cu numere de telefon și căsuțe de e-mail mascate, protecție împotriva apelurilor spam prin Call Guard, monitorizarea dark web-ului și a numărului de securitate socială, un VPN, gestionarea parolelor și carduri virtuale mascate prin versiunea beta a Cloaked Pay. Compania oferă, de asemenea, asigurare împotriva furtului de identitate cu asistență 24/7, scanări gratuite de siguranță, opțiuni pentru familii și întreprinderi, alerte continue, îndrumări pentru retragerea datelor și cercetări și resurse axate pe confidențialitate.
Senior Voice AI Software Engineer at Cloaked (Hybrid, New York City)
Build Cloaked’s real-time voice AI call-screening systems. Design voice agents, improve conversational latency, and protect users from scams and voice-cloning attacks.
Descriere
- Create and launch production voice agents that communicate with unknown callers, determine intent, and autonomously stop scams
- Lead core areas of Call Guard’s real-time voice AI platform while helping shape its architecture and technical direction
- Improve conversational responsiveness across speech recognition, agent reasoning, and speech synthesis
- Develop protections against malicious AI callers, including voice-cloning threats
- Assess and bring frontier large language models, speech models, and agent frameworks into production
- Develop and operate the telephony, VoIP routing, and cloud infrastructure supporting the voice agent
- Work with product, design, and mobile partners to deliver seamless voice interactions
- Improve engineering quality through reviews, design forums, and knowledge sharing
- Use AI development tools every day to accelerate delivery
Cerințe
- At least five years of experience building production software, preferably for real-time or distributed systems
- Practical experience delivering voice or conversational AI products in production
- Proficiency with modern voice AI technologies, including STT such as Whisper or Deepgram, TTS such as ElevenLabs or Cartesia, and real-time orchestration tools such as LiveKit or Pipecat
- Production experience using LLMs and agent frameworks such as LangChain, LangGraph, LlamaIndex, or comparable tools
- Experience reducing latency in real-time systems
- Strong Python and/or Go skills, including scalable, secure backend systems and APIs
- Solid cloud infrastructure experience with AWS or GCP and containerized deployments
- Experience delivering consumer products at scale
- Regular use of AI coding tools such as Cursor, Claude, or Codex, with sound judgment about their application
- Telephony, VoIP, SIP, or carrier-level call-routing experience is beneficial
- WebRTC or real-time media infrastructure experience is beneficial
- Background in speech recognition, signal processing, or audio engineering is beneficial
- Familiarity with adversarial ML, AI safety, or anti-fraud systems is beneficial
- Experience working with personally identifiable information and other sensitive data is beneficial
- Previous work on consumer privacy or security products is beneficial
- Strong interest in security, privacy, and internet ethics
- Curiosity about emerging voice AI and applied machine learning
- Strong analytical and problem-solving abilities
- Experience in a startup or growth-stage company
- Ability to work in or relocate to New York City, with in-person collaboration expected
Beneficii
- Equity
- Bonus
- Medical, dental, and vision insurance, with most employee premiums covered by Cloaked
- Basic life insurance paid by the company
- 401(k) plan with company matching
- Flexible work options, including the ability to work remotely when needed
- Home office stipend
- New company laptop and other technology based on role requirements
- Competitive paid time off, floating holidays, and sick days
- Paid parental leave for birth, adoption, or foster placement
- Monthly wellness and meal stipend
- Lunch and coffee during the workday
- Unlimited professional development funding
- Opportunities to attend conferences and industry events
- Team outings and social activities
- Modern kitchens stocked with drinks and snacks