DeepHealth
DeepHealth
DeepHealth dezvoltă soluții de informatică medicală bazate pe inteligență artificială pentru radiologie, combinând instrumente de imagistică și diagnosticare cu software pentru fluxurile de lucru, în sprijinul echipelor clinice. Gama sa de produse include DeepHealth OS, un sistem de operare nativ pentru cloud, precum și instrumente pentru detectarea cancerului de sân, de prostată, pulmonar și cerebral. În calitate de filială deținută integral de RadNet, Inc., DeepHealth colaborează cu instituții medicale la programe de diagnosticare și la fluxurile de lucru din radiologie. Compania activează în domeniul tehnologiei medicale și al consultanței.

Senior Forward Deployment Engineer, Radiology Reporting

Lead customer implementations of DeepHealth’s Reporting Pro, configuring radiology workflows and integrations. Drive AI-assisted reporting adoption, technical support, and reliable deployments across healthcare sites.

Descriere

  • Design and configure Reporting Pro solutions for assigned customers.
  • Translate reporting workflows into settings for templates, macros, structured reporting, speech recognition, sign-off, addenda, critical results, and user roles.
  • Lead technical discovery with customers and implementation teams.
  • Evaluate legacy reporting platforms, HL7 order and result flows, delivery to RIS and EHR systems, and network and security needs.
  • Create and validate report templates and structured content with radiologists.
  • Plan template and macro migrations from legacy platforms through cutover.
  • Train implementation teams and customer reporting administrators.
  • Maintain configuration standards, template libraries, and deployment playbooks.
  • Lead customer-facing technical work during launches, hypercare, and escalations.
  • Provide L3 implementation support for Reporting Pro issues, investigating failed report delivery and root causes.
  • Turn recurring customer needs into repeatable workflows and product requirements.
  • Triage, document, and track reproducible engineering defects through resolution.
  • Monitor service health, join incident response, and improve reliability.
  • Set the AI adoption strategy for Reporting Pro, defining requirements, customer impact, and success measures.
  • Configure, deploy, and support AI-enabled reporting, including draft reports informed by prior studies and clinical data.
  • Coordinate rollout, site readiness, and customer adoption with Technical Delivery and Product teams.
  • Check releases and hotfixes against representative customer configurations before and after deployment.
  • Work with Forward Deployment Engineering, Technical Delivery, Product, Service, and Solution Delivery teams.

Cerințe

  • Bachelor’s degree in Computer Science, Biomedical Engineering, Health Informatics, Information Systems, or a related field, or equivalent education and experience.
  • At least 8 years of experience in healthcare IT, medical imaging, or clinical systems.
  • At least 5 years in a customer-facing technical role supporting radiology reporting systems such as PowerScribe, Fluency, or equivalent.
  • Working knowledge of HL7 v2, including ADT, ORM, and ORU flows.
  • Hands-on experience configuring report templates, macros, structured reporting, and speech recognition.
  • Experience with at least one reporting system launch or migration.
  • Strong knowledge of radiology workflows, including RIS, worklists, reading, dictation, sign-off, and critical results communication.
  • Working knowledge of cloud-hosted applications, storage, networking, and SSO or authentication.
  • Ability to explain technical decisions to radiologists, IT leaders, and executives, including during escalations.
  • Experience with Microsoft Office.
  • Imaging informatics or clinical credential such as CIIP, PARCA, or ARRT(R) preferred.
  • Experience with AI-assisted or LLM-based radiology report generation preferred.
  • Working knowledge of DICOM and PACS integration preferred.
  • Experience in a regulated medical device environment, including FDA 21 CFR 820, ISO 13485, and IEC 62304.
  • Follow data privacy, compliance, safety, and confidentiality standards.
  • Comply with applicable employment laws and DeepHealth policies and procedures.
  • Maintain regular attendance and work as scheduled.

Beneficii

  • Remote work within the United States.
  • Domestic and international travel of up to 25%.

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