Xsolla
Xsolla
Xsolla oferă infrastructură de comerț pentru jocuri dezvoltatorilor și editorilor de jocuri video. Platforma sa sprijină monetizarea, distribuția și finanțarea prin instrumente precum magazine online personalizabile, procesarea plăților, prevenirea fraudelor și funcții sociale concepute pentru a aprofunda implicarea jucătorilor. De asemenea, Xsolla ajută companiile din industria jocurilor să gestioneze plățile, taxele, conformitatea și cerințele operaționale pe piețele globale, prin integrări cu platforme de dezvoltare precum Unity, Unreal și Cocos Creator.

Senior Digital Experience Manager

Lead web operations and improve the digital experience across Xsolla’s global gaming commerce websites. The role spans CMS publishing, launches, user experience, and lead-generation workflows.

Descriere

  • Shape and improve web strategy across xsolla.com and its subsites.
  • Identify ways to strengthen engagement, site performance, and user experience.
  • Use analytics, UX feedback, and journey insights to guide improvements.
  • Translate business priorities into practical web initiatives.
  • Manage daily web operations and publishing workflows.
  • Coordinate launches, release readiness, and ongoing site updates.
  • Prioritize and deliver marketing, launch, and go-to-market web requests.
  • Oversee the CMS and publishing systems supporting xsolla.com.
  • Create, edit, and publish content directly in the CMS.
  • Lead Web Operations and coordinate Product, Design, Development, SEO, DataOps, and DevOps.
  • Work with Product to improve templates and contributor workflows.
  • Keep templates, metadata, SEO implementation, and UX standards consistent.
  • Support migrations and help scale web operations.
  • Manage go-to-market and lead-generation workflows, including meeting booking, lead capture and routing, and Pardot and Salesforce integrations.
  • Troubleshoot workflow issues or coordinate with Marketing Operations and Salesforce administrators.
  • Coordinate regular check-ins, launch planning, and implementation across Marketing, PMM, Sales, PR, Events, Design, and Engineering.
  • Offer UX feedback and recommendations based on user journeys.
  • Improve information architecture, navigation, usability, and conversion flows.
  • Track traffic, engagement, conversions, booking performance, and publishing speed.

Cerințe

  • Bring 6–8 or more years of experience in web, digital experience, or website operations roles.
  • Have at least 2–3 years leading cross-functional launches or managing a large multi-site website.
  • Ideally have experience at a B2B or technology company.
  • Have hands-on experience operating a CMS and publishing workflow at scale.
  • Be experienced with templates, metadata, and SEO implementation.
  • Be comfortable creating and publishing pages directly in a CMS.
  • Bring technical web fluency and the ability to diagnose whether issues involve content, CMS configuration, analytics, infrastructure, Product, or Development.
  • Have experience with digital asset management (DAM) and content governance.
  • Have working knowledge of Salesforce, Pardot (Account Engagement), and Chili Piper.
  • Apply a strong UX eye and use analytics to identify problems and demonstrate improvements.
  • Have a track record of leading cross-functional launches and aligning stakeholders without direct authority.
  • Communicate clearly in writing and conversation, with a focus on reliable execution.
  • Experience with website migrations, experimentation and A/B testing, or the video game industry is a plus.
  • A background check may cover criminal history, employment, and education.

Beneficii

  • The company pays the full cost of medical, dental, and vision plans.
  • Unlimited flexible time off.
  • A personalized career roadmap for each employee.
  • Professional development through training and educational opportunities.

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