Valore Partners
Valore Partners
Valore Partners este o companie de inginerie software care dezvoltă aplicații personalizate și soluții cloud pentru companii. Activitatea sa include integrarea unor sisteme precum platformele de resurse umane, salarizare și vânzări, pentru a simplifica operațiunile și a îmbunătăți fluxul de date între organizații. Compania are peste 20 de ani de experiență în deservirea clienților din diverse industrii, inclusiv B2B, SaaS și domeniul sănătății.

Senior Business Systems Analyst, Dynamics 365

Serve as a Dynamics 365 and Power Platform subject matter expert, analyzing processes, configuring systems, and providing tier-three support for enterprise operations.

Descriere

  • Analyze business and system processes, data, integrations, and reporting.
  • Define, document, test, and manage requirements in line with established standards.
  • Configure Dynamics 365 to meet business needs.
  • Manage defects across applications, systems, and databases.
  • Spot potential issues early and recommend and document solutions.
  • Resolve complex system design and integration challenges.
  • Provide tier-three support, including on-call coverage, and serve as the escalation point for production issues.
  • Create and maintain system documentation and artifacts.
  • Lead process improvement, knowledge sharing, and the evaluation of analysis tools.
  • Advise teams on technology solutions for business needs.
  • Monitor the Microsoft product roadmap and assess new features for potential use.
  • Coach junior analysts and review their work.

Cerințe

  • At least 8 years of experience in a business or systems analyst role.
  • At least 4 years configuring, administering, and supporting Dynamics 365 Sales, Customer Service, and/or Customer Insights.
  • At least 4 years of experience with Power Platform tools such as Power BI and Power Automate.
  • Proficiency writing SQL queries.
  • A solid understanding of the software development life cycle and Agile/Scrum.
  • Strong attention to detail, organizational skills, and written and verbal communication.
  • A customer-focused, collaborative approach to problem solving.
  • A bachelor’s degree or equivalent experience.
  • Microsoft certifications such as MB-230, MB-220, PL-200, or MB-280 are a bonus.
  • Project or program management experience is a bonus.

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