Valore Partners
Valore Partners
Valore Partners is a software engineering company that builds customized applications and cloud solutions for businesses. Its work includes integrating systems such as HR, payroll, and sales platforms to simplify operations and improve how data moves across organizations. The company brings more than 20 years of experience serving clients across industries, including B2B, SaaS, and healthcare.

Senior Business Systems Analyst, Dynamics 365

Serve as a Dynamics 365 and Power Platform subject matter expert, analyzing processes, configuring systems, and providing tier-three support for enterprise operations.

Apraksts

  • Analyze business and system processes, data, integrations, and reporting.
  • Define, document, test, and manage requirements in line with established standards.
  • Configure Dynamics 365 to meet business needs.
  • Manage defects across applications, systems, and databases.
  • Spot potential issues early and recommend and document solutions.
  • Resolve complex system design and integration challenges.
  • Provide tier-three support, including on-call coverage, and serve as the escalation point for production issues.
  • Create and maintain system documentation and artifacts.
  • Lead process improvement, knowledge sharing, and the evaluation of analysis tools.
  • Advise teams on technology solutions for business needs.
  • Monitor the Microsoft product roadmap and assess new features for potential use.
  • Coach junior analysts and review their work.

Prasības

  • At least 8 years of experience in a business or systems analyst role.
  • At least 4 years configuring, administering, and supporting Dynamics 365 Sales, Customer Service, and/or Customer Insights.
  • At least 4 years of experience with Power Platform tools such as Power BI and Power Automate.
  • Proficiency writing SQL queries.
  • A solid understanding of the software development life cycle and Agile/Scrum.
  • Strong attention to detail, organizational skills, and written and verbal communication.
  • A customer-focused, collaborative approach to problem solving.
  • A bachelor’s degree or equivalent experience.
  • Microsoft certifications such as MB-230, MB-220, PL-200, or MB-280 are a bonus.
  • Project or program management experience is a bonus.

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