Humana
Humana
Humana este o companie de servicii medicale și asigurări de sănătate axată pe îmbunătățirea rezultatelor în materie de sănătate pentru persoane, comunități și sistemul de sănătate în ansamblu. Activitatea sa include planuri Medicare Advantage de tip HMO, PPO și PFFS, destinate unor categorii de populație precum persoanele vârstnice și membrii forțelor armate. Humana pune, de asemenea, accent pe un mediu de lucru incluziv, construit pe sentimentul de apartenență, respect reciproc și oportunități pentru angajați de a contribui la misiunea companiei axată pe sănătate.

Remote Field Service Coordinator, Indiana

Coordinate long-term services and supports for Humana members in Indiana, assessing individual needs and connecting them with Medicaid, health, and community resources.

Descriere

  • Assess members’ needs and support their wellness.
  • Meet members where they live to identify needs and barriers.
  • Connect members with services and resources that support their health and well-being.
  • Conduct initial and ongoing LTSS assessments using person-centered approaches.
  • Contact members by phone or in person to set goals and priorities.
  • Review available resources, create care plans, and identify LTSS providers and community partners.
  • Update service plans as needs change and involve relevant care team members in planning.
  • Help members address LTSS, environmental, social, housing, educational, and other service needs.
  • Support members in maintaining Medicaid eligibility.
  • Work with the Medical Director, Geriatrician, and Care Coordinator to coordinate services and support positive outcomes.
  • Use available member information to avoid repeating assessments.

Cerințe

  • Bachelor’s degree in a health and human services field.
  • At least two years of related experience.
  • Knowledge of Microsoft Word and Excel.
  • Strong verbal and written communication and interpersonal skills.
  • Ability to use a range of electronic information applications and software.
  • Complete required TB screening for this patient-facing role.
  • Valid state driver’s license.
  • Personal vehicle liability insurance that meets state minimums or Humana’s specified limits, whichever is higher.
  • A separate room with a locking door that can be used as a home office.
  • Ability to commute daily to a covered Indiana county: Benton, White, Fountain, Clinton, Tippecanoe, Warren, or Carroll.
  • Medicare and Medicaid recipient experience preferred.
  • Experience documenting electronic case notes and using multiple computer applications or systems preferred.
  • Experience in health promotion, coaching, and wellness preferred.
  • Knowledge of community health and social service agencies and other local resources preferred.
  • Home internet with at least 25 Mbps download and 10 Mbps upload speeds.

Beneficii

  • Medical, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Paid time off.
  • Company and personal holidays.
  • Paid parental and caregiver leave.
  • Short-term disability coverage.
  • Long-term disability coverage.
  • Life insurance.
  • Dedicated private home office space for handling member PHI and HIPAA information.
  • Remote work arrangement.
  • Occasional travel to Humana offices for training or meetings.