Highmark Health
Highmark Health
Highmark Health este o organizație din domeniul sănătății, axată pe îmbunătățirea modului în care oamenii accesează și experimentează serviciile de îngrijire medicală. Activitatea sa cuprinde servicii clinice, tehnologie, finanțe, marketing și alte funcții care sprijină furnizarea de servicii medicale. În calitate de licențiat independent al Blue Cross Blue Shield Association, compania reunește o gamă largă de profesioniști pentru a contribui la evoluția sistemului de sănătate. Highmark Health pune, de asemenea, accent pe diversitate, echitate și incluziune și a fost recunoscută pentru incluziunea persoanelor cu dizabilități și pentru statutul de angajator favorabil membrilor și veteranilor forțelor armate.

Remote Epic Beaker Systems Analyst

Highmark Health is seeking a remote Epic Beaker Systems Analyst to configure, test, implement, and support laboratory applications. The role includes workflow analysis, issue resolution, documentation, and project management.

Descriere

  • Configure, deploy, and support Epic Beaker applications
  • Plan, design, build, test, implement, and maintain Epic software
  • Assess system needs and define technical requirements and specifications
  • Analyze workflows, document findings, and evaluate the user experience
  • Maintain application environments using relevant domain expertise
  • Develop and update implementation documentation and training resources
  • Configure Epic environment changes to support consistent, comprehensive workflows
  • Resolve defects, perform routine maintenance, introduce new functionality, and implement emerging technologies
  • Assist end users and troubleshoot their application-related issues
  • Support and independently oversee small to medium-sized projects
  • Keep stakeholders informed about task, project, and issue progress
  • Apply problem-solving and root cause analysis to routine and moderately complex issues
  • Determine appropriate solutions and document completed work

Cerințe

  • At least three years of systems administration experience in one or more Epic modules
  • An associate degree is required, or two years of relevant work experience may substitute
  • Obtain Epic application certification within six months
  • Ability to perform analysis, design, system configuration, and testing tasks of basic to moderate complexity
  • Strong customer service capabilities
  • Sound critical-thinking skills
  • Highly effective written, verbal, and interpersonal communication skills
  • Strong organizational ability to manage competing priorities
  • Understanding of project management principles
  • Three years of healthcare industry experience is preferred
  • A bachelor’s degree in computer science, information systems, healthcare, or a related field is preferred, as is equivalent relevant experience
  • Beaker certification is preferred
  • Ability to follow HIPAA requirements, data security standards, company policies, applicable laws, and required training
  • Ability to lift up to 10 pounds constantly, 10 to 25 pounds occasionally, and 25 to 50 pounds rarely

Beneficii

  • Work remotely from within the United States
  • Travel is expected to range from 0% to 25%

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