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Highmark Health
Highmark Health
H1B Visa SponsorConsultingInsuranceLogistics
Highmark Health is a healthcare organization focused on improving how people experience and access care. Its work spans clinical services, technology, finance, marketing, and other functions that support the delivery of healthcare. As an independent licensee of the Blue Cross Blue Shield Association, the company brings together a broad range of professionals to help evolve the healthcare system. Highmark Health also highlights diversity, equity, and inclusion, with recognition for disability inclusion and military-friendly employment.
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Remote Epic Beaker Systems Analyst

Highmark Health is seeking a remote Epic Beaker Systems Analyst to configure, test, implement, and support laboratory applications. The role includes workflow analysis, issue resolution, documentation, and project management.

USUnited States
$68,400 – $105,900 / year
RemoteFull-timeMiddleSeniorEnglish RequiredSystems Engineer

Description

  • Configure, deploy, and support Epic Beaker applications
  • Plan, design, build, test, implement, and maintain Epic software
  • Assess system needs and define technical requirements and specifications
  • Analyze workflows, document findings, and evaluate the user experience
  • Maintain application environments using relevant domain expertise
  • Develop and update implementation documentation and training resources
  • Configure Epic environment changes to support consistent, comprehensive workflows
  • Resolve defects, perform routine maintenance, introduce new functionality, and implement emerging technologies
  • Assist end users and troubleshoot their application-related issues
  • Support and independently oversee small to medium-sized projects
  • Keep stakeholders informed about task, project, and issue progress
  • Apply problem-solving and root cause analysis to routine and moderately complex issues
  • Determine appropriate solutions and document completed work

Requirements

  • At least three years of systems administration experience in one or more Epic modules
  • An associate degree is required, or two years of relevant work experience may substitute
  • Obtain Epic application certification within six months
  • Ability to perform analysis, design, system configuration, and testing tasks of basic to moderate complexity
  • Strong customer service capabilities
  • Sound critical-thinking skills
  • Highly effective written, verbal, and interpersonal communication skills
  • Strong organizational ability to manage competing priorities
  • Understanding of project management principles
  • Three years of healthcare industry experience is preferred
  • A bachelor’s degree in computer science, information systems, healthcare, or a related field is preferred, as is equivalent relevant experience
  • Beaker certification is preferred
  • Ability to follow HIPAA requirements, data security standards, company policies, applicable laws, and required training
  • Ability to lift up to 10 pounds constantly, 10 to 25 pounds occasionally, and 25 to 50 pounds rarely

Benefits

  • Work remotely from within the United States
  • Travel is expected to range from 0% to 25%

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