Export Development Canada | Exportation et développement Canada
Export Development Canada | Exportation et développement Canada
1.001 – 5.000 Angajați
AsigurăriFinanțeGuvern
Export Development Canada (EDC) este agenția federală de credite pentru export a Canadei și o corporație a Coroanei care sprijină companiile canadiene pe măsură ce intră pe piețele internaționale și se extind pe acestea. Echipele sale de finanțare și asigurare oferă asigurare pentru credite comerciale, garanții, sprijin pentru capitalul de lucru, finanțarea exporturilor și a cumpărătorilor, finanțare structurată și finanțarea proiectelor, precum și investiții de capital. EDC combină, de asemenea, informații despre piețe, servicii de consultanță, instrumente digitale și inițiative specializate, precum Trade Impact Program și Business Connections. Organizația deservește exportatori din industrii precum agroalimentar, tehnologii curate, apărare și energie, punând accent pe gestionarea riscurilor internaționale, diversificarea piețelor, promovarea comerțului sustenabil și sprijinirea companiilor pentru a concura la nivel global.

AI Administrator – Microsoft 365 Copilot Platform

Administer AI governance, security, and operations for Microsoft 365 Copilot at EDC. Support enterprise AI capabilities that help Canadian businesses succeed internationally.

Descriere

  • Administer and configure Microsoft 365 Copilot across EDC’s environment
  • Manage licenses, access rights, feature enablement, and service configuration
  • Configure and maintain Microsoft Entra ID, the Microsoft 365 admin center, and Copilot administration settings
  • Assign roles and permissions while enforcing applicable policies
  • Implement and manage security, compliance, data protection, and governance controls for AI use across Microsoft 365 and Power Platform
  • Deploy, configure, test, and support Copilot agents, connectors, plug-ins, and AI-enabled features
  • Troubleshoot authentication, authorization, data access, and service integration problems
  • Provide daily administration and operational support for Copilot, Power Platform, and related Microsoft 365 services
  • Monitor platform health, performance, usage analytics, adoption measures, and operational alerts
  • Carry out maintenance, configuration changes, updates, patch validation, lifecycle activities, and environment cleanup
  • Create automation scripts, operational procedures, and monitoring solutions
  • Support testing, release verification, and deployment of new AI capabilities and administrative features
  • Act as the primary escalation point for incidents, problems, and service requests
  • Diagnose and resolve licensing, configuration, permission, integration, and performance issues
  • Investigate recurring issues and implement corrective measures based on root-cause analysis
  • Create and maintain technical documentation, runbooks, knowledge articles, and standard operating procedures
  • Coach team members through hands-on guidance and knowledge transfer
  • Advance EDC’s mission of helping Canadian companies succeed internationally through financial solutions and expert advice

Cerințe

  • Bachelor’s degree in computer science, management information systems, or a related discipline
  • At least seven years of experience administering enterprise Microsoft 365 environments
  • Experience managing tenants, Microsoft Entra ID, licenses, and security and compliance settings
  • Detailed understanding of the Microsoft AI Administrator role and its distinction from general administration
  • Knowledge of assigning scoped policies and applying access controls for Copilot and other AI services
  • Practical experience with Microsoft 365 data architecture, Microsoft Graph, and Microsoft Entra ID concepts
  • Proficiency with Microsoft 365 Copilot configuration, deployment, and tenant-level controls
  • Strong troubleshooting capabilities across Microsoft 365 workloads
  • Ability to establish a support model and encourage adoption of enterprise AI tools
  • Strong analytical, collaboration, and communication abilities
  • Ability to explain technical information clearly to business and technical audiences
  • Power Platform administration experience, including Power Automate, Power Apps, and Copilot Studio, is an asset
  • Knowledge of generative AI, large language model capabilities, and responsible AI governance is an asset
  • Fluency in both official languages, English and French, is an asset
  • Ability to work legally in Canada when applying; preference will be given to Canadian citizens or permanent residents
  • Ability to satisfy government security requirements

Beneficii

  • Performance-based compensation
  • Competitive compensation and benefits package
  • Several hybrid work arrangements
  • Three to four weeks of vacation
  • Holiday office closure
  • Shorter summer Fridays
  • Fridays without meetings
  • Continuing learning opportunities
  • Training programs
  • Workshops
  • Language instruction
  • Diverse and inclusive workplace
  • Wellness initiatives
  • Mental health resources
  • Fitness programs
  • Volunteer opportunities
  • Corporate social responsibility programs
  • Relocation assistance for eligible candidates

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