Senior Executive, Cash Applications and Reconciliations
EXL
Manage cash applications, lockboxes, and reconciliations for an accounting and finance operation. Investigate unapplied cash and resolve billing items with onshore partners.
Open
KNOREX is a marketing technology company focused on automating and executing digital advertising through XPO, its cross-channel platform. The company combines machine learning and artificial intelligence with tools for audience targeting, dynamic creative optimization, location-based advertising, and personalized messaging at scale. XPO helps marketers coordinate campaigns across social media, search, display, and other channels while using data to refine how ads reach their audiences. KNOREX’s partnerships with Google and Meta reflect its focus on advertising technology and campaign performance.
Technical Manager, DevOps and Cloud – Hybrid, Ho Chi Minh City
Lead cloud, infrastructure, security, and DevOps teams while overseeing dependable, secure, compliant, and cost-conscious hybrid cloud operations in Vietnam.
Description
- Lead a cross-functional team of specialists and bring different disciplines together around shared goals
- Recruit, develop, and retain talent while establishing clear ownership across technical domains
- Foster accountability, blameless learning, and composed execution during day-to-day operations
- Take ownership of the availability, performance, and scalability of cloud and on-premises or hybrid infrastructure
- Set and monitor SLAs and SLOs, uptime targets, incident response, and change management practices
- Direct major incident response and keep stakeholders informed throughout resolution
- Oversee backup, disaster recovery, and business continuity planning, testing, and readiness
- Advance automation and DevOps practices, including infrastructure as code and CI/CD
- Collaborate with or lead security teams responsible for cloud security posture, IAM, vulnerability management, and patching
- Lead audit preparation and compliance efforts for ISO 27001, SOC 2, and SOX-ITGC
- Maintain risk registers and communicate technical risks in terms that support business decisions
- Serve as the leadership-level owner for cloud and infrastructure operations
- Oversee vendors, managed service providers, software licenses, and commercial contracts
- Create scalable operational processes, policies, and documentation
- Make transparent trade-offs across security, cost, delivery speed, and reliability
Requirements
- Bring 5–10 years of professional experience, including at least 3 years leading technical teams
- Connect security, infrastructure, operations, and cost considerations, understanding how decisions in one area affect the others
- Demonstrate strong ownership and excellent communication skills
- Have solid knowledge of AWS, Azure, and GCP services, architectures, and operating models
- Understand CI/CD, infrastructure as code, and containers well enough to guide the team and assess its work
- Apply practical knowledge of IAM, cloud security posture, vulnerability management, audit frameworks, ITIL and ITSM, incident and change management, monitoring, and observability
Benefits
- Receive a competitive salary with a performance-based bonus structure
- Receive a 13th-month salary
- Access the W3F fund for learning and personal development
- Receive comprehensive health insurance coverage
- Work in a hybrid arrangement
- Have room to propose ideas, develop them, and see them implemented
- Collaborate with driven, talented colleagues who are committed to delivering results
- Work across countries on projects with varied scopes and challenges
- Tackle demanding and engaging technical problems
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