Remote Customer Service Representative in Mexico
My Hero VA
Provide phone support for a U.S. appliance repair company, handling customer calls, appointments, service requests, and CRM updates.
Open
Ajaib is an Indonesian finance and fintech company operating an online investment platform for mutual funds, stocks, and other assets. Designed to make investing more accessible, the platform supports digital registration and provides tools such as asset screening and automated trading to help users evaluate opportunities and manage investments. Ajaib also emphasizes understanding investment risk, with a focus on helping a broad range of customers make more informed decisions.
Staff or Principal Backend Engineer at Ajaib (Hybrid)
Lead backend architecture and engineering standards across multiple teams at Ajaib, a fintech company in Indonesia. Build secure, reliable, scalable distributed systems while guiding technical strategy and mentoring engineers.
Description
- Set long-term technical architecture and engineering direction across multiple teams
- Lead the design and evolution of secure, fault-tolerant distributed systems at scale
- Assess critical system designs and advise on high-impact architectural initiatives
- Define engineering practices for software design, reliability, observability, security, and performance
- Work with Engineering Managers and technical leaders to resolve complex cross-team challenges
- Mentor senior engineers and strengthen technical expertise across the organization
- Evaluate technical risks and trade-offs, making technology decisions that support business objectives
- Direct technical investigations, root-cause analysis, and ongoing improvements for large-scale production systems
- Partner with Product, Platform, Infrastructure, Security, and Business teams
- Contribute hands-on code for critical architecture and complex technical challenges
Requirements
- Bachelor’s or master’s degree in Computer Science, or equivalent practical experience
- Substantial professional experience in software engineering
- Demonstrated success building large-scale distributed systems and leading architecture across multiple engineering domains
- Advanced proficiency in Java, Go, or another modern backend language
- Strong knowledge of microservices, event-driven systems, cloud-native design, reliability engineering, observability, and performance optimization
- Hands-on experience with Kafka, Redis, and relational or NoSQL databases, including query tuning
- Experience designing and operating systems across GCP, AWS, and hybrid environments
- Background in fintech or other large-scale, highly regulated settings
- Excellent communication skills and the ability to influence technical decisions without direct authority
Benefits
- Performance bonus tied to the impact you deliver
- Private health insurance coverage
- Paid time off for rest and personal time
- Company-sponsored training, courses, and professional certifications
- Hybrid flexibility with remote and office work
- Career development through close collaboration with experienced leaders and meaningful ownership
- Exclusive employee discounts, partnerships, and lifestyle perks
- Collaborative, high-ownership work with driven colleagues across functions and opportunities to make a meaningful user impact
Related Jobs
Senior Salesforce Technical Architect
Yudrio, Inc.
Lead secure Service Cloud and Experience Cloud architecture for Yudrio’s federal Salesforce implementation. Guide integrations, platform governance, releases, and Agile delivery.
Open
Field Service Engineer, Semiconductor Equipment
EBARA Precision Machinery Europe (EPME)
Install, troubleshoot, and maintain semiconductor equipment for EBARA Precision Machinery Europe, providing on-site customer support across international sites.
Open
Smart Home Automation Business Development Executive
SPERTON - Where Great People Meet51 – 200 Employees
Drive sales of Smartwitz Marketing Solutions’ smart home automation products in Navi Mumbai. Manage client relationships, demonstrations, proposals, and opportunities through installation.
Open
Senior International Sales Manager, PV Mounting Systems
Personalberatung PillongLead international customer acquisition and key accounts for a global industrial group’s photovoltaic mounting systems. Develop solar project markets and partnerships worldwide.
Open
Marketing Manager, Hybrid in Hamburg
Inkster GmbHLead campaign creative development, social media content, and performance analysis at Inkster, a European provider of temporary fruit-based tattoos. Test and optimize marketing creatives using campaign insights and market trends.
Open
Remote Banking Business Analyst
Mendelson & Co.Analyze banking requirements and test IT solutions for Mendelson GmbH, a German professional services provider serving banking, insurance, and energy clients.
Open
Sales Representative – Salon Software, Braunschweig
SalonkeeHelp Salonkee grow its salon software business in Braunschweig through prospecting, product demonstrations and managing sales from first contact to close.
Open
Salonkee Sales Representative (Career Changer) – Hannover
SalonkeeGrow Salonkee’s salon software business in Hannover by building relationships with salon owners and guiding them through product demonstrations. Manage the sales process from prospecting to close while planning your week independently.
Open
Head of Content and Course Design
EF Education First Teachers
Lead K–12 curriculum development and course production at Efekta Education, overseeing digital and print learning workflows across international markets.
Open