Junior Administrative Assistant
SysMap Solutions
Provide administrative support for records, documents, and daily operations at SysMap Group. This is a hybrid role in Brazil within a technology and innovation group.
Open
F5 is a cybersecurity and enterprise SaaS company focused on application services and security. Its technology helps organizations manage digital applications across cloud environments, with capabilities designed to support application performance, availability, control, and protection.
Site Reliability Engineer II, IAM — F5
Manage identity and access operations, automation, and monitoring for F5’s secure infrastructure. Support cloud platforms, migrations, and urgent incidents as part of an on-call rotation.
Description
- Keep infrastructure secure and reliable for F5’s business operations, products, and services
- Handle identity and access management (IAM) workflows, including access changes, permissions, and identity escalations
- Resolve IAM tickets in Jira and ServiceNow while meeting service-level targets
- Build and maintain Python, Bash, Selenium, or PowerShell scripts for provisioning, compliance reports, and routine IAM tasks
- Configure and troubleshoot automation pipelines for deployments and identity workflows
- Document IAM processes, scripts, pipeline settings, and troubleshooting procedures
- Support Okta and Entra ID migrations and consolidate overlapping IAM systems during mergers and acquisitions
- Deploy Prometheus, Grafana, and Splunk to monitor IAM health and identify risks
- Join the on-call rotation and respond to urgent IAM outages
- Coordinate with U.S.-based IAM colleagues through a follow-the-sun support model
Requirements
- Bachelor’s degree in computer science or information technology, or at least four years of relevant technical experience
- Experience managing IAM workflows, including provisioning, deprovisioning, and role-based access control audits
- Familiarity with identity provider platforms such as Okta and Entra ID
- Proficiency in Python, Bash, or PowerShell scripting and workflow automation
- Experience designing and improving automation pipelines for workflow deployment and integration
- Familiarity with infrastructure-as-code tools such as Terraform or Ansible
- Extensive hands-on AWS and GCP experience supporting IAM, including service account management, custom role design, and tailored security policies
- Knowledge of Prometheus, Grafana, or Splunk
- Strong technical writing skills and ability to maintain detailed documentation
- Experience using Jira and ServiceNow
- Ability to troubleshoot issues, handle technical escalations, and work with teams across locations
- Preferred: CIAM or ITIL certification, AWS Certified DevOps Engineer, or Google Professional DevOps Engineer certification
- Preferred: Familiarity with Kubernetes or Docker
- Preferred: Experience supporting identity provider migrations and system consolidation during mergers and acquisitions
Benefits
- Hybrid work arrangement
- Support for the on-call rotation
- Equal employment opportunity
- Reasonable accommodations for candidates
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