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Körber
Körber
ConsultingDefenseHealthcare
Körber is a global technology group with more than 12,000 employees across over 100 locations. Its work spans Digital, Pharma, Supply Chain, and Technologies, where teams develop products, solutions, and services for complex industrial and healthcare environments. The company is active in manufacturing logistics, artificial intelligence, automation, and strategic partnerships across the pharma and biotech sectors. Körber also integrates sustainability into its operations, including a stated goal of reaching net-zero CO₂ emissions by 2040 and applying ecodesign and lifecycle assessment principles.
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Service Engineer – Pharmaceutical Machinery | Tokyo, Japan

Service Engineer responsible for maintaining and troubleshooting pharmaceutical machinery in Japan. The role supports installation, validation, customer training, and technical service activities for Körber Japan.

JPJapanOn-siteFull-timeMiddleSeniorEnglish RequiredJapanese RequiredField Engineer

Description

  • Install, commission, validate, troubleshoot, convert, and maintain pharmaceutical machinery.
  • Support sales and project management activities, including participation in customer meetings.
  • Prepare and submit technical reports, customer complaint records, and other service documentation to internal and external stakeholders.
  • Deliver training to customers.
  • Work directly with product headquarters colleagues to resolve technical questions.
  • Complete internal training at product headquarters factories or receive on-the-job training at customer sites in Japan and abroad.

Requirements

  • Technical vocational training, preferably in mechatronics, electrical engineering, or information electronics.
  • At least three years of field service engineering experience in the pharmaceutical industry.
  • Experience with inspection, sterile filling, and primary or secondary packaging is advantageous.
  • Knowledge of pharmaceutical manufacturing, including GMP, IQ, OQ, and validation processes.
  • Strong customer-service orientation.
  • Excellent communication abilities.
  • Native-level Japanese proficiency.
  • Good written and spoken English.
  • Willingness and ability to travel extensively throughout Japan and occasionally to overseas headquarters for FAT and training.
  • Ability to work independently and collaboratively within an international sales and service team.
  • German language skills are advantageous but not required.
  • Leadership experience is not required.

Benefits

  • Internal training at headquarters factories or through on-the-job training at customer sites in Japan and abroad.
  • Training opportunities at headquarters factories and customer premises.
  • Work with an international sales and service team.
  • Travel to overseas headquarters for FAT and training.

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