Technical Success Manager, Cybersecurity
Darktrace
Help organizations get lasting value from Darktrace’s AI-powered cybersecurity platform. Guide adoption, monitor customer health, and support renewals and account growth.
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Axis Communications develops IP-based security technology for organizations across healthcare, logistics, and manufacturing. Its portfolio covers network cameras, audio and access control systems, intercoms, body-worn solutions, and related software and professional services. The company focuses on integrated, scalable solutions that support video surveillance, security operations, edge-based analytics, AI-assisted object recognition, and cybersecurity.
Senior Excess Casualty Claims Specialist – Chicago Hybrid
Lead complex commercial excess casualty claims for AXIS Capital, assessing coverage, liability, litigation, settlements, and disbursements. Partner with brokers, insureds, legal teams, executives, and other stakeholders to resolve claims and improve claims operations.
United States
Connecticut
Illinois
New Jersey
New York$140,000 – $160,000 / year
HybridFull-timeSeniorEnglish RequiredClaims SpecialistDescription
- Manage complex commercial excess casualty claims from investigation through resolution
- Confirm coverage, investigate losses, develop claim resolutions, and approve payments within delegated authority
- Keep brokers, insureds, and other stakeholders informed throughout the claims process
- Analyze and resolve claims to support accurate and timely settlements
- Evaluate coverage, liability, and appropriate settlement values
- Review coverage issues and prepare related correspondence
- Represent claims interests in mediations and attend trials when needed
- Drive initiatives that improve claims-processing efficiency and accuracy
- Work with legal and investigative teams on complex or disputed claims
- Share specialist guidance on claims-handling practices in cross-functional forums
- Control claim-related costs in partnership with Litigation Management and Vendor Management
- Engage with professional associations to remain informed about developments in claims management
- Collaborate with executives, brokers, reinsurers, actuaries, underwriters, insureds, and auditors
- Coach claims colleagues and contribute to their professional and career development
Requirements
- Serve as a recognized claims subject-matter expert within the relevant specialization
- Build professional networks and use industry associations to expand claims knowledge
- Lead initiatives that enhance processes within a claims organization
- Contribute authoritative analysis and recommendations in cross-functional discussions
- Develop and oversee training materials related to claims processing
- Maintain an ongoing commitment to professional development in claims management
- Review and revise claims procedures to support regulatory compliance
- Mentor colleagues and promote professional development across the claims function
- Meet AXIS licensing requirements
- Work from the office three days each week
Benefits
- Target incentive compensation tied to company-wide and individual performance
- Medical coverage for employees and their families
- Health and wellness initiatives
- Retirement plan options
- Tuition reimbursement
- Paid vacation
- Broad, competitive benefits package
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