Carrier develops building and cold chain technologies for environments where comfort, safety, and reliable preservation matter. Its work spans HVAC and refrigeration systems, helping organizations support healthier indoor spaces and protect the supply of food and medicine. The company also explores smart building solutions, energy resilience, and more efficient infrastructure as it works with partners on sustainability and climate-related challenges. With teams working across construction, healthcare, and logistics, Carrier offers opportunities connected to the systems that keep buildings operational and essential goods moving.
Senior Digital Services Manager – Matosinhos, Hybrid
Lead Addvolt’s infrastructure, software platform, and data teams while setting digital-services strategy, overseeing delivery, and advancing engineering excellence.
Description
- Lead, coach, and develop four Team Leaders across Infrastructure & DevOps, Software Platform, and Data & Intelligence
- Set the technical roadmap and delivery plan for Addvolt’s digital services
- Work with Product Management, engineering leaders, and business stakeholders to turn strategic priorities into actionable plans
- Advance infrastructure and DevOps capabilities across CI/CD, cloud architecture, observability, security, reliability, and cost efficiency
- Oversee both Software Platform teams, maintaining architectural alignment, shared standards, code quality, and coordinated release planning
- Drive Data & Intelligence programs spanning data pipelines, analytics, and applied intelligence or machine learning
- Define and track KPIs, SLAs, and OKRs across all four teams
- Manage dependencies, risks, and conflicts across teams
- Promote engineering excellence, collaboration, accountability, and continuous learning
- Own resource planning, hiring plans, and career-development paths
- Provide senior leadership with updates on digital-services performance, roadmap delivery, and risks
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline
- Substantial experience in technology or software organizations
- More than seven years of professional experience
- Demonstrated experience managing managers or team leads rather than only individual contributors
- Experience leading or closely partnering with infrastructure and DevOps, software-platform, and/or data-engineering teams
- Strong technical knowledge of AWS, Azure, or Google Cloud, along with CI/CD, software architecture, and data platforms
- Background in setting technical strategy and developing roadmaps
- Ability to convert business priorities into coordinated engineering execution across teams
- Proven people leadership skills, including coaching team leaders, resolving conflict, and building high-performing autonomous teams
- Excellent stakeholder-management and communication abilities
- Experience defining and monitoring KPIs and OKRs across multiple teams
- Comfort working in a fast-paced, scaling organization with changing priorities
- Fluent written and spoken English