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Centerstone
Centerstone
1,001 – 5,000 Employees
H1B Visa SponsorHealthcareHealthcare InsuranceNon-profit
Centerstone is a nonprofit healthcare organization providing mental health and substance use disorder services across Florida, Illinois, Indiana, Tennessee, and other communities. Its care includes counseling, addiction recovery, crisis intervention, residential and inpatient treatment, telehealth, and specialized support for children, families, veterans, and active military personnel. Centerstone focuses on accessible, individualized care and uses donations to strengthen patient services, crisis response, and suicide prevention programs.
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Senior Contract Care Coordination Team Lead — Tennessee Remote

Lead clinical care coordination for Centerstone’s military behavioral health services in a remote Tennessee role. Supervise staff, manage referrals and compliance, oversee audits, and coordinate with providers.

USUnited StatesTNTennessee
$43,900 – $61,370 / year
RemoteFull-timeSeniorEnglish RequiredGeneralTeam Lead

Description

  • Lead the daily operations of the Clinical Care Coordination team
  • Conduct regular supervision sessions and facilitate team meetings
  • Oversee referral triage, case conferences, documentation reviews, training compliance, and productivity tracking
  • Coach, mentor, and support the professional development of team members
  • Track and evaluate care coordination performance metrics
  • Complete monthly audits and deliver timely internal reports to the Program Manager
  • Keep case status records for assigned referrals accurate and current
  • Support hiring, onboarding, and training for clinical care coordinators and operational support staff
  • Provide clinical care coordination and caseload coverage when needed
  • Handle manager-assigned requests and departmental operations, including phone lines and routine daily tasks
  • Support external provider consultation and coordination, including service continuation reviews and processing
  • Respond to routine outreach inquiries about services and referrals

Requirements

  • Master’s degree in social work, psychology, or a related field is required
  • A bachelor’s degree plus at least three years of leadership experience may be considered
  • Prior supervisory experience is required
  • Military affiliation is required
  • Applicants must be a current or former service member, the spouse or family member of an active-duty service member or veteran, or a Gold Star spouse or family member
  • At least two years of behavioral health or social services experience within the military community is required
  • Proficiency with Microsoft Office 365, CRM platforms, Zoom, basic exploratory data analysis and descriptive statistics, and Adobe
  • Strong written, verbal, in-person, and virtual communication skills
  • Ability to establish and achieve multiple short- and long-term goals simultaneously
  • Ability to drive effective change within a team environment

Benefits

  • Medical, dental, and vision coverage
  • Flexible Spending Accounts and Health Savings Accounts
  • 403(b) retirement plan with company match
  • Paid time off and 10 paid holidays
  • Company-paid AD&D, life, and long-term disability insurance
  • Employee Resource Groups
  • Continuing education opportunities
  • Employee Assistance Program
  • Fully remote work

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