DaVita Kidney Care
DaVita Kidney Care
DaVita Kidney Care is a healthcare company focused on dialysis and related treatment for people living with kidney disease. Its kidney care approach brings together clinical services and support from healthcare professionals such as nurses, dietitians, social workers, and patient care technicians. The company’s work is centered on helping patients manage their care while building an inclusive workplace for a large, multidisciplinary healthcare team. DaVita also highlights opportunities for career development and a supportive employee culture.

Revenue Specialist I, Collections - Arizona Remote

Manage patient insurance, collections, credits, and reimbursements for DaVita dialysis clinics. This full-time remote Arizona position requires availability during Pacific Time hours and coordination with insurance payers.

Description

  • Process patient insurance details during intake
  • Collect payments on unpaid patient balances
  • Resolve payer overpayment credits and issue refunds
  • Handle revenue operations tasks involving medical insurance collections, credits, and patient coverage
  • Coordinate with insurance payers to verify coverage and support accurate, timely reimbursement for dialysis services
  • Answer payer inquiries promptly and accurately
  • Work with revenue operations teams to maintain efficient processes
  • Coordinate with insurance counselors, social workers, and facility administrators
  • Recommend process updates and continuous improvement opportunities
  • Keep patient account records current
  • Protect company and patient information in accordance with HIPAA and DaVita policies
  • Participate in team meetings, phone conferences, and required training

Requirements

  • High school diploma or equivalent
  • Basic computer proficiency
  • Working knowledge of Microsoft Word, Excel, and Outlook
  • Healthcare experience is not required
  • Availability to work Pacific Time hours
  • Strong critical-thinking and problem-solving abilities
  • Excellent communication and interpersonal skills
  • Adaptability and resilience in a changing work environment
  • Ability to manage an assigned book of business and work through a queue
  • Ability to protect confidential information under HIPAA regulations and DaVita policies
  • Willingness to work overtime when needed
  • Availability for team meetings, phone conferences, and training
  • Ability to follow teammate guidelines, employment policies, and departmental or company procedures

Benefits

  • Flexible scheduling
  • Positive and collaborative work environment
  • Performance-based pay structure
  • Paid time off and comprehensive benefits package
  • Medical, dental, and vision insurance
  • 401(k) matching
  • Paid time off with PTO cash-out option
  • Family support resources
  • Employee Assistance Program counseling sessions
  • Headspace access
  • Backup child and elder care
  • Maternity and paternity leave
  • Professional development programs
  • On-demand virtual leadership and development courses
  • DaVita-provided training

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