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Trulieve
Trulieve
5,001 – 10,000 Employees
Food & BeverageHealthcareHealthcare Insurance
Trulieve is a cannabis organization founded in 2016 that develops and provides medicinal and recreational marijuana products. Its work spans corporate operations, production, and retail, creating career opportunities across the teams that support cannabis products and patient-focused services. The company highlights diversity, social responsibility, and innovation as part of its approach to the cannabis industry.
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Retail Communications Specialist

Develop retail communications and standard operating procedures for Trulieve’s stores across the country. Maintain internal platforms, improve processes, and coordinate operational projects with teams across the business.

USUnited StatesFLFloridaRemoteFull-timeSeniorLeadEnglish RequiredCommunications

Description

  • Create and share retail updates in collaboration with Retail Field Operations Managers
  • Maintain internal communications tools, including The Joint and Retail SharePoint sites
  • Keep resource materials clear and accessible through Zendesk Resource Management
  • Help business partners create, document, and improve standard operating procedures
  • Coordinate across departments to strengthen communication and operational workflows
  • Visit stores as needed to support operations and reinforce process knowledge
  • Recommend operational improvements and contribute to growth initiatives with the Retail Communications Supervisor
  • Help develop standard operating procedures that improve efficiency in assigned regions
  • Work with Retail Field Operations and Field Training on product and process initiatives
  • Oversee special projects and other assigned duties

Requirements

  • An associate degree is preferred
  • Proficiency with Microsoft Office, including PowerPoint, Word, and Excel
  • Retail operations or customer service experience is a plus
  • Demonstrated ability to meet deadlines and deliver results
  • Strong knowledge of retail and retail support roles
  • Skills in process improvement, documentation, attention to detail, time management, and organization
  • Ability to work independently in a fast-paced setting and collaborate across seniority levels
  • Effective conversational English communication skills
  • Ability to operate electronic equipment and follow safety procedures
  • Ability to understand and follow written and verbal instructions
  • Valid driver’s license and successful motor vehicle record check
  • Successful completion of Level 1 and Level 2 background checks
  • Must be at least 21 years old
  • Ability to work independently, adapt, act with integrity, and collaborate effectively with residents, staff, and support agencies
  • Ability to assist customers of varied ages and abilities, including those experiencing emotional distress or behaving antagonistically
  • Ability to move around the full facility occasionally, including through tight spaces
  • Ability to exchange sensitive information accurately, observe at varying distances, and use computing devices
  • Ability to push, pull, lift, carry, and position objects weighing up to 50 pounds; use stools, ladders, or steps; and crouch, stoop, kneel, or crawl
  • Visual and hearing acuity, with or without aids
  • Ability to remain seated for frequent periods
  • Availability to work more than 45 hours per week, including occasional evenings, weekends, and holidays
  • Ability to travel for 10% to 20% of the work schedule

Benefits

  • Comprehensive benefits package
  • Paid time off
  • Flexible hours based on business needs

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