Enterprise Customer Success Manager, Brazil (Remote)
Joom
Lead renewals, retention, and account growth for JoomPulse enterprise customers. Turn Mercado Livre and Shopee analytics into practical recommendations for marketplace sellers.
Open
The Boutique COO is a business services firm supporting entrepreneurs with both strategic planning and day-to-day operations. Its services span growth strategy, marketing, virtual assistance, and bookkeeping, helping business owners manage essential work and stay focused on their clients and priorities. The company describes its team as US-based experts; its profile lists consulting, marketing, and logistics among its industries.
Remote Virtual Assistant – Client Projects and Operations
Support The Boutique COO’s clients by coordinating projects, schedules, and deadlines. Handle email, research, data entry, and lead conversion remotely.
Description
- Coordinate client projects and keep deadlines on track
- Handle scheduling, email, lead conversion, research, data entry, and other virtual assistant work
- Communicate professionally with clients
- Adapt to shifting client needs, priorities, and deadlines while following their business values and processes
- Work a flexible schedule, primarily on weekdays, with typical project turnaround times of one to two days
Requirements
- Background in operations and administrative work
- Strong written and spoken communication, with the ability to adapt to different communication styles and client priorities
- A proactive approach to open-ended problems, including proposing a plan of action
- Project and process management skills, including handling deadlines and competing priorities
- Sound judgment and the confidence to question project priorities when appropriate
- Strong organizational and analytical abilities
Benefits
- Fully remote work within the United States, with flexibility to support work-life balance
- Flexible schedule, starting at 20 hours per week with the possibility of increasing hours
- Starting pay of $22 per hour, with potential annual bonuses of up to $10,000
- Opportunities for career development and performance bonuses
- Commitment to social justice, including LGBTQ, women’s, and civil rights
- Inclusive environment serving people from diverse backgrounds
- Commitment to non-discrimination and preventing abuse
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