Pear Tree.
Pear Tree.
Pear Tree. is a Melbourne-born offshore recruitment and hiring services company helping businesses in Australia, the United States, and the United Kingdom build teams with skilled offshore professionals, primarily in the Philippines. Its services cover the full hiring process, including candidate sourcing, screening, skills assessments, video interviews, and reference checks. Pear Tree. also supports payroll, Employer of Record arrangements, compliance, and onboarding, with a six-month replacement guarantee. The company recruits for roles across IT, sales and marketing, finance, creative, administration, and operations, with a direct-hiring model designed to reduce agency markups and connect businesses more closely with their offshore talent.

Remote Trade Accounts Operations Manager - Philippines

Manage pricing, imports, 3PL logistics, supplier coordination, and trade accounts for a New Zealand luxury furniture and homewares distributor. Develop scalable operating systems and reporting.

Description

  • Develop and manage landed-cost models, gross-margin tracking, and automated trade-pricing frameworks covering freight, duty, insurance, customs, and 3PL expenses.
  • Keep product information, custom upholstery choices, and tiered pricing accurate on the B2B platform.
  • Coordinate end-to-end shipping, container tracking, and estimated delivery schedules.
  • Oversee the main 3PL relationship across receiving, warehousing, dispatch, and nationwide freight.
  • Improve inventory replenishment and control operating costs.
  • Coordinate purchase orders with overseas manufacturers, including production timelines, deposits, invoices, and shipment commitments.
  • Communicate with suppliers about custom specifications, quality standards, and product changes.
  • Manage trade accounts from initial inquiries and custom quotes through order processing, invoicing, fulfillment, and post-delivery support.
  • Act as the primary operations contact for trade clients and interior designers on availability, order progress, and delivery issues.
  • Create and document operating workflows that can scale.
  • Give executive leadership clear reporting on sales metrics, gross margins, inventory, open orders, and operating expenses.

Requirements

  • Demonstrated ability to develop, manage, and interpret complex pricing models, landed-cost spreadsheets, gross-margin calculations, and commercial discount structures.
  • Exceptional accuracy when managing inventory records, customer accounts, and order administration.
  • Strong written and spoken English communication skills.
  • Comfort working with international suppliers, logistics providers, and corporate customers.
  • Ability to independently manage multiple operational workflows during New Zealand business hours.
  • Experience with Xero accounting software is preferred.
  • Experience in furniture, homewares, interior design, or wholesale trade is preferred.
  • Experience with container imports, international freight forwarding, and 3PL warehouse operations is preferred.
  • Familiarity with inventory systems, CRM platforms, purchase-order processes, or trade e-commerce portals is preferred.

Benefits

  • Fully remote position.
  • Independent Contractor Agreement.

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