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Microbac Laboratories, Inc.
Microbac Laboratories, Inc.
501 – 1,000 Employees
Food & BeverageHealthcareLogistics
Microbac Laboratories, Inc. is a family-owned analytical testing company serving environmental, food, life sciences, and specialty testing needs. Since 1969, its nationwide network of more than 30 laboratories has provided accredited, compliance-focused analysis and consulting for businesses and institutions. Microbac combines scientific rigor with practical, customizable testing solutions that help clients address regulatory obligations, strengthen quality assurance, and support public health.
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Remote Collections Specialist

Microbac Laboratories seeks a remote Collections Specialist to manage high-volume B2B accounts receivable across the United States. The role focuses on resolving billing issues, securing payments, and reporting collection performance.

USUnited StatesRemoteFull-timeJuniorNo degree requiredEnglish RequiredCollections
ERP

Description

  • Oversee assigned customer accounts from initial outreach through final resolution.
  • Maintain regular collection follow-up and refer accounts needing management, legal, or external agency involvement.
  • Achieve defined cash collection targets and performance metrics.
  • Analyze accounts receivable aging and sequence collection efforts by balance, delinquency, risk, and business impact.
  • Record customer communications, payment promises, disputes, and collection actions in the accounting system.
  • Investigate and resolve invoice variances, underpayments, unapplied cash, billing problems, and other obstacles to payment.
  • Flag high-risk accounts, repeated delinquencies, and broken payment commitments for management review.
  • Deliver weekly aging analyses, collection projections, account updates, and KPI reports to management.
  • Safeguard confidential customer, financial, and company information.
  • Process customer card payments using the authorized third-party provider.
  • Upload invoices through customer payment portals.
  • Complete additional duties as assigned.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience preferred.
  • Experience in a mid-sized or rapidly growing organization, preferably with more than $50 million in revenue.
  • ERP experience preferred.
  • Strong knowledge of accounts receivable aging, days sales outstanding, and credit management principles.
  • Excellent spoken and written communication skills.
  • Strong negotiation and conflict-resolution capabilities.
  • Analytical approach with careful attention to detail.
  • Capacity to manage high-volume portfolios while balancing competing priorities.
  • Proficiency with Excel.
  • Professional, persistent approach to collection work.
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication abilities.
  • Ability to evaluate and interpret information.
  • Collaborative team approach.
  • Associate degree in accounting or a related discipline preferred.
  • Previous accounts receivable and collections experience.
  • Experience using accounting software.
  • Ability to regularly lift or move up to 25 pounds.
  • Travel of less than 20% may be required.
  • Candidates selected for hire must complete a drug test before starting.
  • Ability to work in a general office setting.

Benefits

  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Life insurance.
  • Disability insurance.
  • Paid time off, including vacation and holidays.
  • Flextime.
  • Wellness program.
  • Referral bonus.
  • Tuition reimbursement.
  • Competitive pay.
  • Supportive leadership teams.

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