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Steadily is an insurance company focused on landlord coverage for owners of rental properties across the United States. Its products serve a broad range of rental homes and buildings, including single-family residences, apartments, multifamily properties, and short-term rentals listed through services such as Airbnb and VRBO. The company also publishes practical resources for landlords, covering insurance, real estate, calculators, and legal forms. Steadily’s online platform is designed to help property owners research coverage and manage their insurance needs more easily.
Remote Claims Adjuster
Steadily is seeking a contract Claims Adjuster to handle U.S. property-insurance claims remotely. The role covers loss investigation, coverage decisions, customer communication, claim payments, and exterior estimating.
Description
- Manage assigned desk claims through resolution while following applicable regulations and program requirements.
- Gather appraisals, estimates, cause-and-origin reports, and other documentation needed to investigate losses.
- Communicate with policyholders by phone, text, email, or mail according to their preferred contact method.
- Evaluate estimates and reports, then issue payments due under policy terms.
- Keep claim files complete and accurate through detailed documentation, timely diary updates, correct coverage application, and regulatory compliance.
- Prepare accurate estimates for exterior property damage.
- Support customers throughout the claims process with empathy, precision, and timely guidance.
Requirements
- At least two years of experience adjusting property and casualty insurance claims.
- An active adjuster license is required.
- Professional experience with homeowners, condominium, or landlord insurance is required.
- Experience with Xactimate is preferred.
- Familiarity with third-party claims and first-party litigation is helpful.
- AIC and/or ARM credentials are advantageous.
- Strong verbal and written communication skills are essential.
- Broad knowledge of claims practices, estimating, claims workflows, coverage application, subrogation, SIU, and related insurance matters is required.
- Experience with subrogation, fraud investigations, or property-damage estimating is beneficial.
- Above-average computer proficiency is required.
- Must be able to learn new software independently and quickly use online resources.
- Must manage a substantial workload with limited supervision.
- Must be authorized to work in the United States.
Benefits
- Competitive compensation for each claim handled.
- Flexible control over working hours and methods, subject to regulatory and carrier deadlines.
- Independent contractor engagement on a 1099 basis.
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