Customer Support Supervisor
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Hewlett Packard Enterprise develops enterprise technology for organizations running hybrid cloud and AI-driven operations. Its portfolio spans HPE ProLiant servers and HPE Cray high-performance computing, HPE Alletra storage, HPE Aruba networking, AI platforms and turnkey AI factories, and GreenLake as-a-service solutions. HPE also provides security capabilities such as Zero Trust and SASE, alongside professional, advisory, and support services that help large organizations modernize infrastructure, manage data-center environments, and deploy AI at scale.
Presales Systems Engineer, HPE Networking — Ohio
Design and present HPE Networking solutions for government, education, and enterprise customers in Ohio. Help customers adopt Aruba and Juniper technologies through solution architecture, demonstrations, and proof-of-concept work.
United States
Ohio$113,625 – $266,250 / year
RemoteFull-timeMiddleSeniorEnglish RequiredSystems EngineerDescription
- Build expertise across HPE Networking products, including Aruba wired and wireless, ClearPass, Central, and Juniper switching, routing, security, and automation.
- Work with sales teams to assess customer needs, develop solutions, and deliver technical presentations and demonstrations.
- Design solution architectures and proposals that address customer goals.
- Lead proof-of-concept engagements.
- Complete advanced training and certification programs.
- Coordinate with internal teams and partners to position solutions and support customer adoption.
- Contribute to HPE Networking growth among SLED and enterprise customers.
Requirements
- At least five years of networking infrastructure experience.
- Previous experience as a networking Systems Engineer or in a similar position.
- Experience with network design, installation, services, and support is desired.
- Experience in government at state, local, or federal levels; higher education; K–12; enterprise; or service provider industries.
- Familiarity with network design principles and protocols.
- Strong communication, presentation, and problem-solving skills.
- Reside in the greater Ohio area or be willing to travel to customer sites across the region.
- Understanding of SLED and enterprise environments and procurement processes is preferred.
- Interest in network automation, AI-driven operations, and cloud-managed networking is preferred.
Benefits
- Benefits package supporting physical, financial, and emotional wellbeing.
- Personal and professional development programs.
- Advanced certifications and mentorship.
- Flexible work arrangements.
- Remote or teleworker arrangement.
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