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Careers at Crown
Careers at Crown
LogisticsManufacturingTransport
Careers at Crown connects job seekers with opportunities at Crown Equipment Corporation, a manufacturer of material handling equipment serving the logistics, transport, and manufacturing sectors. Hiring spans engineering, manufacturing, information technology, sales, and customer service, with roles suited to people interested in industrial innovation, product quality, and supporting customers throughout the equipment lifecycle. The company’s career offering also highlights professional development and employee well-being.
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Onsite Warranty Coordinator – Crown Equipment Corporation, Long Beach

Process vendor warranty claims, parts, and payments for Crown Equipment Corporation, a global lift truck manufacturer. Support branch parts operations at the Long Beach, California location.

USUnited StatesCACalifornia
$25 – $28 / hour
On-siteFull-timeMiddleSeniorEnglish RequiredGeneral

Description

  • Review and correct technician-generated warranty claims before submitting them to vendors
  • Process Crown warranty claims and claims for other manufacturers represented by Crown
  • Examine monthly accounts receivable reports for vendor warranty accounts
  • Complete warranty claim documentation and monitor claims through payment or rejection
  • Organize and maintain warranty claim records
  • Monitor rejected warranty claims and inform the Service Manager
  • Compile monthly lists of unpaid warranty claims and determine their disposition
  • Resubmit warranty claims when necessary
  • Maintain, ship, and track warranty parts sent to vendors, or scrap them when appropriate
  • Determine the disposition of warranty parts returned by vendors after claim rejection
  • Support other parts team members by receiving parts and answering phones

Requirements

  • Fewer than two years of related experience
  • High school diploma or equivalent credential
  • Parts or inventory control experience is preferred
  • Experience in the lift truck industry is preferred
  • Strong verbal and written communication, interpersonal, organizational, numerical, and computer skills
  • Legally authorized to work in the United States
  • Must not require current or future sponsorship for work authorization

Benefits

  • Competitive pay
  • Health, dental, vision, and prescription drug coverage with a company contribution toward each plan
  • Health Savings Accounts and Flexible Spending Accounts
  • 401(k) retirement plan with a 100% company match on the first 4% of eligible pay contributed
  • Immediate full vesting in company matching contributions
  • Company-paid life and disability insurance
  • Optional supplemental term life insurance
  • Paid parental leave
  • Nine paid holidays
  • Paid vacation accrued according to tenure and position
  • Paid sick leave
  • Birthday pay for non-exempt employees
  • Tuition reimbursement of up to $5,250 per calendar year

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