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Supermicro develops high-performance computing solutions centered on server technology and advanced infrastructure for enterprise applications. Its work spans the computing sector, combining hardware innovation with the operational expertise needed to support demanding technology environments. For professionals exploring roles in server engineering, enterprise computing, manufacturing, logistics, consulting, and related functions, Supermicro offers opportunities to contribute to products and systems used in modern data infrastructure.
Onsite Server Product Manager — Supermicro, Taiwan
Develop customized server products for Supermicro’s data center, cloud, and enterprise customers. Oversee product introductions, ODM customization, production support, and customer technical requirements.
Description
- Provide Sales with technical support on server system business practices
- Develop localized or customized server products and guide them through mass production and ongoing support
- Manage new product introductions for standard server systems and ODM models
- Gather requirements for Supermicro server products
- Coordinate ODM product customization and resources to meet customer development schedules
- Lead cross-functional teams handling production issues, RMA, failure analysis, and engineering change orders
- Prepare documentation and technical guidance for server and OEM system production lines
- Deliver regular product promotion and training
Requirements
- Bachelor’s or master’s degree in electrical, computer, or software engineering, computer science, or another engineering discipline
- At least 6 years of experience related to server technology
- Experience configuring server systems or managing OEM business for electronic appliances
- Strong communication skills in English and Mandarin
- Experience working with other contract manufacturers is an advantage
- Ability to work independently with customers and collaborate with colleagues
- Ability to communicate technical and quality issues effectively with internal design teams and customers during development and production
- Strong hardware troubleshooting skills
- Disciplined approach to resolving issues on schedule
- Experience with Bash scripting
- Familiarity with Linux
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