OpenAI
OpenAI
OpenAI is an artificial intelligence research and technology company building advanced AI systems with a focus on safety and responsible development. Its products include ChatGPT, which supports everyday and complex professional tasks, and an API platform that enables businesses and developers to integrate AI models into their own applications. Operating across artificial intelligence, SaaS, and enterprise technology, OpenAI combines research, product development, and efforts to improve how AI systems are governed and used.

Manager, Applied AI Architect — OpenAI (Hybrid)

Lead OpenAI’s Applied AI Architect team and shape enterprise generative AI and machine learning solutions from pre-sales discovery through deployment and adoption.

Description

  • Manage and develop a team of Applied AI Architects
  • Set and communicate the team’s strategic direction
  • Connect team priorities with company objectives and changing customer requirements
  • Lead pre-sales discovery, solution assessment, deployment, and adoption activities
  • Maintain technical account plans, measurable customer outcomes, and scalable operating processes
  • Serve as a senior escalation point for strategic customers
  • Resolve complex technical issues
  • Engage executive-level stakeholders
  • Promote effective applications of AI across industries
  • Coordinate support from relevant specialists
  • Define implementation ownership with delivery teams
  • Collaborate with Sales, Deployment, Product, Engineering, and Research
  • Recruit, mentor, and manage high-performing teams

Requirements

  • At least eight years of experience in technical customer-facing roles
  • Experience developing and managing C-level technical and business relationships in complex global organizations
  • At least three years of experience leading technical pre-sales teams
  • Demonstrated success hiring, mentoring, and managing high-performing teams
  • Experience leading complex sales involving generative AI or traditional machine learning solutions
  • Strong knowledge of network architecture
  • Strong knowledge of cloud architecture
  • A humble, team-oriented approach
  • Willingness to help others
  • Commitment to learning and supporting colleagues and customers
  • Availability to work from a US office three days per week

Benefits

  • Equity compensation
  • Commission
  • Performance-based bonuses for eligible employees
  • Medical, dental, and vision coverage for you and your family
  • Employer contributions to Health Savings Accounts
  • Pre-tax Health FSA, Dependent Care FSA, and commuter accounts
  • 401(k) plan with employer matching
  • Paid parental leave of up to 24 weeks for birth parents and 20 weeks for non-birthing parents
  • Up to eight weeks of paid medical and caregiver leave
  • Flexible PTO for exempt employees and up to 15 days per year for non-exempt employees
  • More than 13 paid company holidays
  • Multiple paid, coordinated company office closures throughout the year
  • Paid sick or safe time
  • Mental health and wellness resources
  • Employer-paid basic life and disability insurance
  • Annual learning and development stipend
  • Daily meals at company offices
  • Meal delivery credits for eligible employees
  • Relocation assistance for eligible employees
  • Charitable donation matching
  • Wellness stipends
  • Hybrid work model

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