M&T Bank
M&T Bank
M&T Bank is a regional financial institution serving personal, business, and commercial customers through banking, insurance, and financial consulting services. Its offerings include checking accounts, credit cards, mortgages, personal loans, digital and mobile banking, and financial planning through Wilmington Advisors @ M&T. The bank also supports local businesses and multicultural banking initiatives, with a focus on community involvement, cybersecurity, and accessible online financial services. Founded in 1856, M&T Bank has a workforce of more than 10,000 employees.

M&A Digital Product Business Analyst

Support M&A deal administration and digital product transformation at M&T Bank. Define requirements, manage backlogs, and validate solutions for client- and employee-facing products.

Description

  • Partner with product owners and cross-functional teams to turn business needs into digital workflows and business and data requirements
  • Model current- and future-state processes with visual documentation and process-mapping techniques
  • Establish data requirements, business logic, and lineage traceability to systems of record
  • Convert operational needs and product priorities into features, user stories, acceptance criteria, business rules, data requirements, and decision logic
  • Contribute to backlog refinement, sprint planning, feature breakdown, and delivery readiness
  • Specify acceptance criteria, test scenarios, test data, expected outcomes, and evidence requirements for functional, regression, integration, and user acceptance testing
  • Work with quality engineering, technology, operations, and business users to verify delivered solutions
  • Investigate production issues and reporting requests involving business users and M&A applications
  • Represent end-user needs and collect feedback to assess solution effectiveness
  • Evaluate risk, control, compliance, and operational factors during discovery and requirements development
  • Coordinate with product, operations, risk, and compliance partners to establish appropriate controls
  • Help shape solutions that balance client experience, business value, operational efficiency, and risk

Requirements

  • Bachelor’s degree with at least four years of related business-line experience, or a combined minimum of eight years of higher education and work experience
  • Working knowledge of financial services, banking, corporate trust, and mergers and acquisitions
  • Proven ability to document business, functional, reporting, and data requirements, along with business rules, process flows, acceptance criteria, and testable outcomes
  • Experience with Agile delivery, including backlog refinement, feature and story decomposition, acceptance-criteria development, sprint-planning support, and backlog management in Jira or comparable tools
  • Strong analytical, communication, facilitation, stakeholder-management, and problem-solving capabilities across business, operations, technology, risk, compliance, and reporting teams
  • Knowledge of Design Thinking and experience applying user-centered discovery and solution validation to digital product development

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