Help Desk Support Engineer
Clinton Health Access Initiative, Inc.Support CHAI’s global health programs by maintaining Microsoft 365, Azure AD, devices, and networks. Assist users locally and worldwide with technical issues.
Open
Giga Energy manufactures and supplies electrical infrastructure for commercial and industrial power distribution, including 1-phase and 3-phase padmount transformers, substation transformers, and UL 891 switchboards. The company also develops modular data centers, including Giga Box Air™ and Giga Box Hydro™, designed for efficient data management and bitcoin mining applications. With a team of 11–50 employees, Giga Energy operates across manufacturing, logistics, and energy, focusing on product quality, responsive lead times, and customer service.
Lead Mechanical Product Engineer (Hybrid, United States)
Lead mechanical product engineering for cooling systems used in AI data centers. Coordinate design, manufacturing, testing, and field improvements between U.S. engineering and China-based product teams.
Description
- Own mechanical requirements, design decisions, specifications, drawings, bills of materials, and engineering changes for mechanical equipment and components
- Develop and validate calculations covering cooling capacity, heat transfer, airflow, fluid flow, pressure drop, piping, and equipment selection
- Lead mechanical integration of chillers, cooling distribution units, fan wall units, piping, and pod infrastructure
- Coordinate mechanical interfaces with electrical, controls, monitoring, and fire protection teams
- Evaluate designs for performance, reliability, serviceability, manufacturability, applicable codes, and certification requirements
- Partner with suppliers and manufacturing teams on component selection, technical issues, design reviews, and production readiness
- Define and review product tests, factory acceptance criteria, and corrective actions
- Incorporate field and customer feedback into product improvements
- Meet prospective customers to understand cooling loads, site conditions, operating requirements, and integration constraints
- Recommend product configurations and contribute to technical proposals, specifications, submittals, customer responses, and bid engineering
- Connect the U.S. engineering team with the China product team, guiding products from requirements and design through manufacturing, testing, and field improvement
- Provide technical support to internal engineers and prospective customers selecting and integrating products
Requirements
- Bachelor’s degree in Mechanical Engineering or a closely related discipline
- 5–7 years of experience designing or engineering HVAC, refrigeration, liquid cooling, or other thermal equipment
- Track record of owning a mechanical product or complex system through design release, production, and issue resolution
- Strong understanding of heat transfer, refrigeration, hydronics, pumps, piping, airflow, and component selection
- Experience preparing and reviewing engineering calculations, schematics, drawings, and technical specifications
- Ability to communicate technical tradeoffs clearly with customers and collaborate across engineering, sales, manufacturing, and supplier teams
- Experience with data center or other mission-critical cooling applications
- Experience with air-cooled chillers, cooling distribution units, free cooling, glycol systems, or high-density computing environments
- Familiarity with product testing, factory acceptance testing, commissioning, and field troubleshooting
- Experience working with external manufacturing partners and managing design changes across product variants
Benefits
- Subsidized health, dental, and vision insurance
- Equity options in a rapidly growing startup
- 401(k) with a 4% employer match
- Unlimited paid time off
- Parental leave
- Healthcare and dependent care flexible spending accounts or a health savings account
- Commuter benefits where applicable
- Opportunities for in-person collaboration during periodic team and company off-sites
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