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DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
AutomotiveConsultingHealthcare
DSV - Global Transport and Logistics is a global freight forwarding and logistics company that helps businesses move, store and manage goods across air, sea, road and rail networks. Its services include contract logistics, warehousing and supply-chain support, complemented by digital tools such as myDSV, shipment tracking and API or EDI connectivity for booking and visibility. DSV serves sectors including automotive, healthcare, aerospace and consumer goods, with a broad international network focused on operational efficiency, innovation and more sustainable logistics.
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Inside Sales Specialist at DSV in Balerna

Join DSV in Balerna to win new customers, grow existing accounts, and support road transport sales across Ticino. The role covers customer solutions, freight pricing, quotations, tenders, and market development.

CHSwitzerlandOn-siteFull-timeMiddleSeniorGerman RequiredEnglish RequiredInside SalesSales

Description

  • Manage and expand existing customer accounts while growing the overall customer portfolio
  • Generate new business through cold calling, Microsoft Teams meetings, and follow-up on inbound sales leads
  • Handle customer inquiries with professional advice and responsive service
  • Create, calculate, and track daily-rate and long-term quotations using modern pricing tools
  • Calculate freight costs independently in collaboration with Operations and Field Sales
  • Prepare, present, and clarify quotations and transport solution concepts
  • Assist with tenders, tender coordination, and broader business development work
  • Support sales campaigns, pricing updates, and market-related adjustments
  • Review and track market conditions and competitor activity
  • Maintain, update, assess, and report on CRM records in MS Dynamics
  • Build clear, effective communication with customers, partners, and internal teams

Requirements

  • A completed vocational qualification in freight forwarding and logistics, industrial business administration, or a comparable field is preferred
  • Previous experience in inside sales
  • Knowledge of road transport products and markets is preferred
  • German proficiency at B1 level or higher and English skills are required; additional languages are beneficial
  • Strong customer-service orientation with a clear focus on sales and measurable results
  • Motivation to create new business connections and build lasting customer relationships
  • Organized, structured, and independent approach with strong personal accountability
  • Approachable, positive personality with effective communication skills and a collaborative team mindset
  • Confident use of MS Office, including Word, Excel, and Outlook, plus solid IT skills; MS Dynamics experience is advantageous
  • Analytical approach and readiness to work toward personal and departmental targets
  • Flexibility to make occasional customer visits within the Ticino region
  • Applications must be submitted in German or English

Benefits

  • Personalized onboarding program
  • Open, straightforward, and respectful communication supported by a Scandinavian management style
  • Collaborative team environment and career development opportunities within a global transport and logistics organization
  • DSV pension fund with flexible contribution options for employees aged 45 and above
  • Minimum of five weeks of annual vacation
  • Ability to buy additional vacation days
  • Access to e-learning, external training, and tailored professional courses
  • Fuel discounts of 4 cents per liter at participating service stations
  • Reduced membership rates at participating fitness centers
  • 10% discount on meals at Coop restaurants

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