Ferguson
Ferguson
Ferguson supplies plumbing and HVAC products to residential and commercial markets, serving professionals across construction, manufacturing, and logistics. Its product range includes water heaters, plumbing components, HVAC systems, tools, and cleaning supplies. The company supports new construction and remodeling projects by combining industry products with practical resources for plumbing and HVAC work.

Industrial Inside Sales Representative - Newport News, VA

Support Ferguson’s hygienic pharmaceutical and biotechnology customers through product recommendations, quoting, order processing, delivery coordination, and responsive sales service.

Description

  • Identify appropriate BPE products and solutions for customers and Sales associates.
  • Deliver personalized service through accurate, timely quotations for MRO and project requirements.
  • Process sales orders accurately and efficiently.
  • Arrange and coordinate customer deliveries.
  • Handle internal and external sales calls while resolving customer and associate questions and concerns.
  • Use the CRM to oversee customer projects and individual requirements.
  • Coordinate pipe, valve, and fitting needs according to product strategy and preferred vendor arrangements.
  • Analyze and clarify project specifications to support accurate interpretation and execution.

Requirements

  • Prior inside sales experience of 3–5 years is preferred.
  • Three to five years of hygienic BPE knowledge is preferred.
  • Demonstrated sales ability, including upselling products and solutions.
  • A record of responding promptly to customer needs and making timely decisions.
  • Comfort working in a fast-paced environment and consistently honoring commitments.
  • Strong motivation and a customer-focused approach with the ability to build relationships.
  • Basic digital proficiency, including Microsoft Office.
  • Capacity to learn new product information and processes quickly.
  • Availability to work onsite at Ferguson’s Newport News, Virginia headquarters or an Industrial Branch.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender-affirming benefits
  • Family-building benefits
  • Paid parental leave
  • Associate discounts
  • Opportunities for community involvement
  • Eligibility for bonus or incentive plans

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