CenterWell Senior Primary Care
CenterWell Senior Primary Care
1,001 – 5,000 Employees
HealthcareHealthcare Insurance
CenterWell Senior Primary Care is a healthcare provider serving older adults through personalized primary care designed around their physical, social, and emotional well-being. Its broader care offering includes home health services and pharmacy support, connecting primary care with complementary services for seniors. As a Humana brand, CenterWell brings together teams focused on senior healthcare and offers career opportunities within a workplace that emphasizes respect, inclusion, stability, and professional growth.

Home Health Branch Coordinator – Atlanta, Onsite

Provide administrative and billing support for CenterWell’s home health branch in Atlanta. The role handles patient records, orders, communications, supplies, mail, and accounts payable.

Description

  • Provide administrative support to the branch’s medical records and billing teams.
  • Coordinate telephone and staff communication systems.
  • Manage branch supplies and mail.
  • Process accounts payable.
  • Prepare patient assessment packets for admissions, recertifications, and post-hospital care.
  • Process signed and unsigned orders and 485 forms.
  • Review the Order Tracking Report weekly and reprocess unsigned orders at the end of each episode.
  • Date-stamp incoming documents and ensure they are scanned into client charts within 24 hours.
  • Fax discharge, transfer, episode detail, Case Conference, and 60-day summaries to physicians.
  • Copy documentation and help prepare ADR materials.
  • Update HCHB and other computer programs.
  • Complete the End of Period claim workflow and coordinate billing needs to support timely claim release.
  • Screen and route incoming calls.
  • Administer the phone system, including voicemail boxes and the employee phone roster.
  • Process incoming and outgoing mail.
  • Manage and order office and medical supplies.
  • Support BD with EOE billing tasks.
  • Manage accounts payable and route items to the appropriate corporate department.
  • Perform other duties as assigned based on branch census.

Requirements

  • High school diploma or equivalent.
  • Typing skills.
  • Clerical skills.
  • Computer competency.
  • At least two years of experience in the healthcare industry.
  • One year of home health experience.
  • Knowledge of issues related to delivering home health and hospice services.
  • Ability to solve problems effectively.
  • Knowledge of Medicare guidelines for home health and hospice agencies.
  • Strong customer service skills.
  • Effective oral and written communication skills.
  • Ability to communicate with people from diverse backgrounds.
  • Organized and detail-oriented.
  • Must comply with HIPAA, the Privacy Program, and the Employee Compliance Program.
  • Must follow agency policies and procedures and employee handbook guidelines.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Paid time off.
  • Company holidays.
  • Personal holidays.
  • Paid parental leave.
  • Paid caregiver leave.
  • Short-term disability coverage.
  • Long-term disability coverage.
  • Life insurance.
  • Additional wellness and healthcare opportunities.

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