Carrier
Carrier
Carrier develops building and cold chain technologies for environments where comfort, safety, and reliable preservation matter. Its work spans HVAC and refrigeration systems, helping organizations support healthier indoor spaces and protect the supply of food and medicine. The company also explores smart building solutions, energy resilience, and more efficient infrastructure as it works with partners on sustainability and climate-related challenges. With teams working across construction, healthcare, and logistics, Carrier offers opportunities connected to the systems that keep buildings operational and essential goods moving.

Field Service Technician - HVAC and Heating Systems (UK Remote)

Field Service Technician responsible for repairing Viessmann heating, cooling, and energy systems across Surrey and Berkshire. The role involves diagnosing faults and providing on-site service to residential customers.

Description

  • Carry out warranty and chargeable repairs, breakdown work, and servicing.
  • Complete repair, breakdown, and service visits across postcode areas SL, GU, KT, TW, and CR.
  • Diagnose technical faults and arrange effective solutions for prompt resolution.
  • Work with customers, service teams, and other personnel to accelerate repairs.
  • Keep accurate performance and service records.
  • Provide high-quality customer service at residential properties.
  • Begin and end each day at home while travelling to customer locations within the assigned area.
  • Work independently, applying technical expertise to diagnose and resolve issues.

Requirements

  • ACS-qualified gas engineer with mandatory CCN1 and CENWAT certifications.
  • Proven technical experience in HVAC, heating, or a related industry.
  • Strong attention to detail.
  • Well-developed fault-finding and problem-solving abilities.
  • Confident and adaptable approach to work.
  • Excellent communication skills.
  • Ability to build and maintain effective client relationships.
  • Valid UK driving licence.
  • Heat pump experience and F-Gas certification are desirable.

Benefits

  • Salary is competitive and dependent on experience.
  • Company vehicle.
  • Overtime opportunities.
  • Annual bonus.
  • 25 days of annual leave plus bank holidays.
  • Company pension.
  • Employee assistance and wellbeing programmes.
  • Life assurance.
  • Additional benefits and wellbeing programmes may vary by role and location.

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