J-Mack Technologies, LLC
J-Mack Technologies, LLC
11 – 50 Employees
EnterpriseProductivitySaaS
J-Mack Technologies, LLC provides software development and IT consulting services for organizations seeking to improve business operations through technology. The company develops custom software solutions, supports enterprise technology integration, and advises on digital transformation strategies designed to streamline processes and improve productivity. Its work spans enterprise, SaaS, and productivity-focused technology.

Entry-Level IT Support Technician (Remote)

Entry-level QA and software testing role supporting Veterans Affairs benefit programs. Create test cases, perform manual testing, and report defects to developers.

Description

  • Support developers in evaluating software for Veterans Affairs programs
  • Create test plans and test cases from user stories
  • Prepare test data through manual processes
  • Run test cases to assess software performance
  • Record and organize test results
  • Report software defects to the development team
  • Develop automation and software development skills while gaining hands-on testing experience

Requirements

  • Experience with software testing methods, quality assurance processes, and release cycles
  • Understanding of release procedures and software defect tracking
  • Knowledge of object-oriented programming principles
  • Ability to select suitable testing methods and write test plans and cases
  • Previous experience with federal or VA.gov digital services is highly desirable
  • Ability to obtain a U.S. Government Public Trust security clearance
  • Experience using JIRA
  • Experience using Selenium
  • Experience working in an Agile environment
  • Understanding of operating systems and computer networking

Benefits

  • Fully remote, full-time position supporting a mission that benefits the Veteran community
  • Opportunity to help establish program-level standards and practices
  • Medical, dental, and vision insurance, with J-Mack covering 80% of employee premiums and 50% of dependent premiums
  • Basic life, short-term disability, and long-term disability coverage, with J-Mack paying 100% of the premiums
  • 401(k) Safe Harbor Plan with immediate full vesting and a 4% company match
  • 120 hours of annual paid time off, increasing to 160 hours after five years
  • 11 paid holidays
  • Charitable giving match of up to $250 per year, plus annual company donations based on a percentage of profits

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