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BlueCross BlueShield of Tennessee is a Tennessee-based health plan provider serving 3.4 million members through its work in healthcare and insurance. As an independent licensee of the Blue Cross Blue Shield Association and a qualified Health Insurance Marketplace issuer, the company combines health coverage with customer service and community-focused care. Its careers span a range of professional opportunities, including the BlueBridge internship program, which helps students and recent graduates begin their careers. BlueCross BlueShield of Tennessee also emphasizes a workplace where employees are valued, respected, and included.
ECF Choices Support Coordinator - Tennessee Remote
Coordinate person-centered health, employment, and community supports for Tennessee members with intellectual and developmental disabilities. Conduct assessments, authorize services, and monitor home- and community-based care.
Description
- Promote members’ physical, behavioral, and social health and well-being
- Help members obtain and retain competitive, integrated employment
- Manage complex relationships so members receive needed services
- Complete intake, enrollment, and continuing assessments
- Create and update Person-Centered Plans
- Monitor service delivery and maintain overall provision of care
- Work with members and families to identify supports and direct services for health, employment, independent living, and community living goals
- Coordinate with clinical and social support teams to address members’ physical, behavioral health, and long-term service needs
- Conduct objective, comprehensive face-to-face visits covering physical, behavioral, functional, psychosocial, financial, employment, and independent-living needs
- Use established criteria to authorize appropriate home- and community-based services
- Verify that approved services are delivered and member needs are addressed
- Work from 8:00 a.m. to 5:00 p.m. without on-call duties
- Visit members in their homes across Greene, Hamblen, and Jefferson Counties
Requirements
- Registered Nurse preferred, with current Developmental Disabilities Nurses Association certification as a Certified Developmental Disabilities Nurse for RNs or Developmental Disabilities Nurse for LPNs, as applicable
- Bachelor of Science degree in social work, nursing, education, human services, a healthcare profession, or a related field
- Alternatively, meet federal qualifications for a Qualified Developmental or Intellectual Disabilities Professional
- Without a degree, have at least five years of experience as an independent Support Coordinator or case manager for recipients of a 1915(c) HCBS Waiver and complete the Council on Quality and Leadership’s Personal Outcome Measures Introduction and Assessment Workshop training
- Licensed Master Social Worker or Licensed Clinical Social Worker preferred
- At least two years of experience in healthcare or an operations-focused environment
- Valid driver’s license
- Ability to complete required immunizations and related medical testing
- Ability to work independently with minimal supervision and collaboratively within a team
- Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint
- Ability to solve problems and manage multiple assignments with critical deadlines
- Strong organizational skills, reliability, and the ability to handle multiple tasks
- Excellent verbal and written communication skills
- Strong interpersonal and organizational abilities
- Successful completion of a digital literacy assessment
- Employees who regularly drive a company, personal, or rental vehicle must hold a valid driver’s license, meet auto insurance requirements, and maintain an acceptable motor vehicle record
Benefits
- Mileage reimbursement is provided for travel to members’ homes
- No on-call schedule
- Full-time employment
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