American Electric Power
American Electric Power
American Electric Power is a large electric utility serving more than 5 million customers across 11 U.S. states. Through operating companies including AEP Ohio and AEP Texas, it works to deliver reliable, affordable electricity while strengthening the grid for future demand. Its work includes infrastructure investment, renewable energy development, customer service, community engagement, and exploration of emerging energy technologies such as small modular reactors.

Customer Design Technician Associate

Support American Electric Power’s equipment and power-line operations through technical planning, maintenance, field inspections, troubleshooting, and customer service.

Description

  • Carry out entry-level technical work across the planning, engineering, design, analysis, research, development, testing, construction, maintenance, and operation of company equipment and facilities.
  • Build familiarity with applicable standards, codes, regulations, equipment, materials, systems, and business processes.
  • Help resolve routine technical issues and complete clearly defined assignments.
  • Complete assigned work with direction and coaching from more senior employees.
  • Schedule and prioritize routine tasks according to company procedures, keeping accurate records.
  • Gather, analyze, and interpret information to complete tasks and address problems.
  • Contribute to technical reports and papers.
  • Communicate with internal and external customers and work collaboratively with colleagues.
  • Apply technical knowledge and experience to complete work efficiently and cost-effectively.
  • Offer training and guidance to colleagues when useful.
  • Learn to account for time constraints and adjust work plans as needed.
  • Support team objectives, build connections with peers, and assist internal and external customers.

Requirements

  • High school diploma or equivalent and two years of related utility industry experience, or an associate degree in electrical, electronic, civil, or mechanical engineering technology or a related field.
  • Valid driver’s license.
  • Basic computer literacy and skills.
  • Effective oral and written communication with internal and external customers.
  • For the Technician level: an associate degree in electrical, electronic, civil, or mechanical engineering technology or a related field plus two years of related utility experience, or a high school diploma or equivalent plus four years of related utility experience.
  • Ability to walk rights of way across varied terrain and in adverse conditions.
  • Ability to carry and handle telescopic measuring sticks and switching sticks weighing 11 pounds.
  • May need to use a brush axe or machete to clear brush and conduct survey work.

Benefits

  • Comprehensive benefits package to support employee well-being.
  • Equal employment opportunity.
  • Company-sponsored training programs.
  • Educational assistance.
  • Social and recreational programs.

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