Synchrony
Synchrony
Synchrony is a financial services company focused on financing for everyday purchases across healthcare, retail, and business needs. Its CareCredit product provides specialized healthcare financing, while Synchrony Bank supports online savings and banking services alongside retail and healthcare financing. The company also offers business financing solutions through its broader portfolio.

AVP Credit Sales Manager

Lead retail credit sales and product adoption across Northwest Arkansas, Kansas City, and nearby markets. The role manages client relationships, in-store execution, training, and credit growth programs.

Description

  • Present product benefits to regional and club-level client leaders to increase engagement and in-club execution
  • Maintain client relationships through timely, effective communication
  • Attend market and store meetings
  • Create in-store product execution strategies and action plans
  • Ensure clubs implement regional strategies effectively
  • Meet or exceed application volume goals
  • Surpass established customer satisfaction survey targets
  • Improve in-store marketing program execution and provide ongoing training
  • Create credit awareness programs with store and market management
  • Check signage and point-of-sale materials for compliance and report issues
  • Support Client Program Manager and client team initiatives
  • Compile and present results from ongoing credit programs
  • Manage travel and marketing budgets
  • Support store opening and relocation events
  • Build and maintain external client relationships at store, market, and regional levels
  • Strengthen store-level support and commitment for credit products
  • Create annual store marketing plans
  • Handle other duties and special projects as assigned
  • Work from a home office in Northwest Arkansas, covering the region, Kansas City, and surrounding areas with significant travel

Requirements

  • Bachelor’s degree and at least 3 years of financial services or retail store management experience, or a high school diploma/GED and at least 5 years of experience in lieu of a degree
  • At least 3 years of field or outside sales experience
  • At least 2 years of client relationship management experience
  • At least 2 years of experience developing presentations and pitching to management at all levels
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Willingness to travel up to 75% of the time
  • Must reside in Northwest Arkansas
  • Must be at least 18 years old
  • High school diploma or equivalent required
  • Willingness to complete a drug test, background investigation, and fingerprinting during onboarding
  • Ability to meet Section 19 of the Federal Deposit Insurance Act requirements
  • Must be legally authorized to work in the United States
  • Employment visa sponsorship is unavailable
  • Strong negotiation and client relationship skills
  • Receptive to coaching and able to learn quickly
  • Customer-focused approach and ability to respond promptly to customer needs
  • Excellent written, spoken, and nonverbal interpersonal communication skills
  • Private label sales and marketing experience is preferred
  • Strong financial and industry business acumen

Benefits

  • Annual bonus tied to individual and company performance
  • Company car provided
  • Work-from-home flexibility near a Hub
  • In-person business or team meetings, training, and culture events at the nearest Hub
  • Recognized inclusive culture
  • Employee Resource Groups (ERGs)
  • Reasonable accommodations for applicants and employees with disabilities

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